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Old 02-09-2008, 06:19 PM   #1
skyhi5
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Default Unanswered: Green Screen

I am only getting a green screen and WW won't load, this is like the 10th time this has happened to me, I have been logging out and back on for 2 hours. I wanted to buy the TV at 6:00. I am getting so frustrated with Ganz!
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Old 02-09-2008, 06:36 PM   #2
izz10995
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Default Re: Green Screen

try switching browsers. mozilla firefox doesnt work with webkinz. internet explorer is the best.

vote 4 binky click here 4 info http://www.webkinzinsider.com/forum/...r-t210549.html
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Old 02-09-2008, 07:35 PM   #3
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Default Re: Green Screen

i have firefox, and i don't usually have trouble getting on unless there's something big happening, so that would be my guess. there were a lot of people logging on at 6 to buy that tv and to play balloon dartz, so the server was probably just too busy. it happened to me this morning when it was time to spin the wheel of the month--sometimes you're lucky enough to get on, and sometimes you're not i guess.
:wt:
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Old 02-09-2008, 07:40 PM   #4
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Default Re: Green Screen

Hi,

I use Firefox, although it is slower than internet explorer on webkinz.com. You need to allow pop-ups from webkinz.com. Sometimes it is a slow running script from Adobe Flash Player, and a pop-up will tell you this. You need to allow the script to run (the pop-up says that your computer may become unresponsive if you allow the script to run, but this hasn't happened to me). If you block all your pop-ups, then the Flash Player message will never come up, and your page will never load (if this is the problem).

Also, it could be your internet speed. If your speed is too slow, or your connection drops out, the pages won't load.

I am sorry you are having problems. I have been having internet problems since Friday. I thought it was the Webkinz site, but today we found out it was our internet service provider (AT&T) that was having major problems that affected us.

I hope you can get back on Webkinz soon. It is fun when there aren't any problems with pages loading.
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Old 02-09-2008, 08:33 PM   #5
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Default Re: Green Screen

Quote:
You need to allow pop-ups from webkinz.com.
SnowCat, thank you so much! I use both IE and Firefox, depending on what I'm doing (I use Firefox for most other web browsing, so it's just easier to use it for this), but there are times when I find I have to switch to IE. I just made sure my pop up blocker in Firefox was off and voila! One of my problems is gone already! Thanks so much for the info.

---------- JuniperBerry added 2 Minutes and 38 Seconds later ----------

See, I was so excited, I got your name wrong! Sorry about that, SnowCrystal.

(I hate to double post, but I can't edit yet. Hopefully it'll automerge...)

Last edited by JuniperBerry; 02-09-2008 at 08:33 PM.. Reason: Automerged Doublepost
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Old 02-09-2008, 09:01 PM   #6
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Default Re: Green Screen

The green screen loading problem happens a lot to me, and what I do is just log-out and re-log back in again. It usually works for me on the second try. Skyhi5 ... I hope you got your TV (the Egyptian one - I'm guessing).





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Old 02-09-2008, 09:11 PM   #7
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Default Re: Green Screen

View Post Originally Posted by izz10995
try switching browsers. mozilla firefox doesnt work with webkinz. internet explorer is the best.

vote 4 binky click here 4 info http://www.webkinzinsider.com/forum/...r-t210549.html

Actually, i use firefox, and it works great. I really never have problems, except when everyone else is.

The only thing i can tell you is to keep trying. that is hapening to my friend as well, soo, you're not alone.
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