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Old 01-09-2008, 12:20 PM   #1
skyhi5
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Default Unanswered: Green screen

I have not been able to get into WW since yesterday afternoon, every time I log in I just get the green screeen and it doesn't load. Is anyone else haveing this problem again?
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Old 01-09-2008, 01:28 PM   #2
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Default Re: Green screen

Aww....I'm so sorry. It really is annoying
when that happens and it's happened to
me alot. What fixes it (for me) is clearing my
temporary internet files, history and deleting
cookies. I always needed to X completely
out of my browser as well.
Restart the computer and log in again.
( sometimes I would have to X out of my
browser several times.)
Good luck!
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Old 01-09-2008, 02:03 PM   #3
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Default Re: Green screen

I don't have that problem now, but I did one day.

We have 3 accounts and couldn't get into one of them. I tried on 3 different computers.

I sent a "customer support" message and I was able to get in 17 hours later.

This was way before the Christmas flood of new adoptions and recent WK glitches.
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Old 01-09-2008, 04:20 PM   #4
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Default Re: Green screen

Idea:get a faster computer:pgn:
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Old 01-09-2008, 04:23 PM   #5
corilla123
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Default Re: Green screen

yes but then i log in this morning and everything was perfect! i have no idea what happen but i think that you should give it some time !!!!maybe cuz i have an account and my sister has one but you can try in another computer
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Old 01-09-2008, 08:52 PM   #6
Roohoo1
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Default Re: Green screen

I've been having that trouble all evening. I hope Gingerly's advice about closing the browser helps you. I didn't help me, so I'll eventually just turn the computer off and try again sometime tomorrow.

Good luck to you, I hope your problem clears up soon.
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