| 10-04-2008, 10:45 AM || #1 |
Join Date: Aug 2008
| | Unanswered: Got my POTM loot by doing this!
How exciting! We didn't get our loot bag when we put our pug on, and we were really bummed. Then I had an idea, and it WORKED!
If you are tech-savvy, then log out, clear your cache, close your browser, and then start over with opening your browser and logging back in.
That's all I did and our loot bag was there as soon as I logged in.
If you don't know how to "clear your cache (pronounced CASH), read below. I tried to break it down for you. I sure hope this helps somebody.
First, log out of WW. Then click on "Tools" (on Internet Explorer. If you use a different browser they should have a similar option. A browser is the program that lets you go all over the Internet, either Internet Explorer or Firefox, for example. AOL has their own setup.)
Under Tools, there is an option on the menu that says "Delete browsing history." If you click on that, another menu comes up. Choose the one that says "Delete temporary internet files" and click. It will ask you if you are sure, click "Yes." After it is done, click on "Close."
Then close your browser by clicking on all the X-es at the far top right (all of your browser windows, so it is completely shut down. Then all you have to do is open your browser again, log back into WW and if it works for you like it did for us, your stuff should be there!
Also, please note: this is what people mean when they say "CLEAR YOUR CACHE (pronounced CASH)." Now, anytime you're having trouble with WW, this is a great thing to try. When we couldn't get the new W Shop stuff to load or Arte and the Curio Shop, we did this and it worked.
If anyone is more technologically gifted than I am, please feel free to add to this. My son added the pets at the bottom of this message. He's 4 and my greatest joy. We have so much fun in and here on and thank all of you for being here.
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