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Old 10-13-2010, 11:31 AM   #1
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Exclamation Unanswered: Goober's Lab issue. Not cool Ganz! Not Cool!

Several times in the last week I have played Goober's Lab and when I die (either run out of time or out of moves) the screen glitches up and gets stuck. It's not a "please wait" thing.. it just sits there.. with Goober blinking.. and no marbles.. and it won't move! So then I have to refresh my webkinz and don't get my KC. Ugh! So annoying!

I've lost at least 300KC off of this.

Not cool Ganz. Not cool!
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Old 10-14-2010, 09:39 AM   #2
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Default Re: Goober's Lab issue. Not cool Ganz! Not Cool!

is it on the app? If it's not, try clearing your Internet's history, clearing your cache, and "F5" ing off and on. Also, if you have multiple Internet browsers (explorer, safari, Ect)
try using a different one
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Old 10-14-2010, 10:16 AM   #3
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Default Re: Goober's Lab issue. Not cool Ganz! Not Cool!

I know exactly how you feel. My "grid" goes completely gray with no atoms and it just "sits" there. (Picture is attached) I have contacted GANZ several times with this issue and they called me one day and said that someone on their end got the same result, and are awarding me 500 KC for my inconvenience, and assured me the issue was fixed.

Seems like it was only a temporary fix, because now you have what seems like the same problem I had.
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File Type: jpgno money from goober.JPG (154.8 KB, 1 views)
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Old 10-14-2010, 10:20 AM   #4
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Default Re: Goober's Lab issue. Not cool Ganz! Not Cool!

sounds like they fixed on glitch and it went to that game. you remember home before dark? that was sooooooooooooooooooooooooooooooo long till they fixed it... i also lost a lot of kc and i never got it back
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Old 10-14-2010, 01:12 PM   #5
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Default Re: Goober's Lab issue. Not cool Ganz! Not Cool!

View Post Originally Posted by jazzykinz
I know exactly how you feel. My "grid" goes completely gray with no atoms and it just "sits" there. (Picture is attached) I have contacted GANZ several times with this issue and they called me one day and said that someone on their end got the same result, and are awarding me 500 KC for my inconvenience, and assured me the issue was fixed.

Seems like it was only a temporary fix, because now you have what seems like the same problem I had.
The picture you posted is exactly what I have happened. How annoying.

Hmm.. I had this post under "glitches" .. but apparently the admin of this site doesn't agree? I'd sure call it a glitch!
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Old 10-14-2010, 01:34 PM   #6
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Default Re: Goober's Lab issue. Not cool Ganz! Not Cool!

View Post Originally Posted by webkiner23
The picture you posted is exactly what I have happened. How annoying.

Hmm.. I had this post under "glitches" .. but apparently the admin of this site doesn't agree? I'd sure call it a glitch!
I would also call it a glitch. Go figure!

Although sometimes I get the cash and other times just the gray grid. So apparently it is only a "sometimes" glitch. LOL! Like almost, not quite.
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