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Old 11-22-2008, 09:38 PM   #1
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Question Unanswered: Glitch with Ornament code

Has anyone had a problem receiving their first ornment and tree?
I entered my code for the zangoz ornament and received my tree but no ornament. In the code shop it said the ornament would be in my dock but it was not, just the tree. I am afraid to enter anymore ornaments for fear that it will happen again. I emailed Ganz and will await a reply. In the meantime,
I cleared my cache, restarted and nothing happened. I have other ornaments to put on 2 other accounts but do not want to do so yet.



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Old 11-22-2008, 09:42 PM   #2
is kinda back...
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Default Re: Glitch with Ornament code

Call ganz and tell them. You SHOULD be able to get them. That is what they ussually do.
I wish you good luck!!!
~DTF95
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Old 11-22-2008, 09:44 PM   #3
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Default Re: Glitch with Ornament code

Thanks
Oh, I feel so silly...........i did not realize that you had to click on the tree to get the ornament info to come up. I have my Zangoz and Ms Birdy ornaments along with twinkling Lights. I am new to this kind of thing.
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Old 11-22-2008, 10:00 PM   #4
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Default Re: Glitch with Ornament code

You only get to your ornament when you go in to decorate your tree. Drag your tree into your room. Walk up to it and click on it to decorate it. It will open up another screen with your tree in the middle. There should be five places on the right hand side where you can click on arrows to pull up you ornaments and place them on your tree. Also, if you got garland, topper, etc. the option to place them is on the left side of the tree. Just click on the arrows. Good luck.
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Old 11-22-2008, 10:06 PM   #5
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Default Re: Glitch with Ornament code

I think to get an ornament you decorate your tree. Simply click the tree in your room and drag the ornaments in.
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Old 11-23-2008, 07:43 AM   #6
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Default Re: Glitch with Ornament code

Thanks for all the responses. I did finally figure it out about clicking on tree. Seems so silly now that I was thinking there was a glitch. Seems the glitch was with me.
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Old 11-23-2008, 08:24 AM   #7
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Default Re: Glitch with Ornament code

View Post Originally Posted by catluvmilk11
Thanks for all the responses. I did finally figure it out about clicking on tree. Seems so silly now that I was thinking there was a glitch. Seems the glitch was with me.
Well we sure can understand that! I input 5 figurines and it only said 3 unlocked. I immediately thought it was a glitch and was going to call. Only after much playing around did I realize that it did record all my figurines, I had only unlocked 3 stages. There are so many glitches every single day that it is no wonder that it is the first thing we think of!
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Old 11-23-2008, 08:42 AM   #8
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Default Re: Glitch with Ornament code

glad you got things figured out. i got the ornaments, too... and am so happy with the tree and all of the different items you can get with each ornament. i don't think i will be shooting for the full 24, but then again stranger things have happened.
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