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Old 09-21-2007, 11:49 AM   #1
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Default Unanswered: A girl at my son's school stole his exclusive items and money

I know we can't get the items back. Is there a way we can report her to webkinz. I sent them an email, but I got the generic computer generated one back. I think they should punish this girl. At least take her webkinz account for a few days.

Is there anything I can do?

Thanks!
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Old 09-21-2007, 11:51 AM   #2
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Default Re: A girl at my son's school stole his exclusive items and money

Someone has some phone numbers to call. i will go look for them and post back.
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Old 09-21-2007, 11:56 AM   #3
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Default Re: A girl at my son's school stole his exclusive items and money

okay here it is....this is from Katz a moderator I believe. hope this helps.

Click the image to open in full size. Re: NEED GANZ NUMBER
To contact Ganz:

** You must be 18 years of age to speak with a Ganz rep. If you are not 18 please have a parent call with you. Once they have parental permission they will be able to assist you.**

Please keep in mind they work Monday to Friday 9am – 5pm.

Toll free : 1-866-932-5469 I have not had any success with this unless I have had an extension number to enter.

Email : support@webkinz.com you will usually get a reply in 2 or 3 business days.

Good luck!
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Old 09-21-2007, 12:01 PM   #4
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Default Re: A girl at my son's school stole his exclusive items and money

I don' think there is much you can do now. Maybe you could talk with the girls parents , and if ganz doesn't do anything maybe her parents can take away her privelages for a few days?
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Old 09-21-2007, 01:01 PM   #5
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Default Re: A girl at my son's school stole his exclusive items and money

wow thats just plain rude, I definitely think thats something her parents should be made aware about as most have already suggested. Stealing is stealing which is a big no no kids!
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Old 09-21-2007, 01:37 PM   #6
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Default Re: A girl at my son's school stole his exclusive items and money

I am so sorry to hear that. We change out password every few days so that will not happen. They need to suspend that persons account.
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