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Old 11-14-2008, 06:54 PM   #1
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Question Unanswered: Gift box?

I adopted a new pet and when I went to open the bonus gift box it is stuck open with no gifts showing and it will not let me click anything any ideas on what to do?
I have tryed to post a picture but it will not work.
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Old 11-14-2008, 06:56 PM   #2
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Default Re: Gift box?

Log out and log back in...That's all I know of doing. If the Gift Box is gone when you log back in, or the prizes aren't in your dock, Call/Email Ganz.
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Old 11-14-2008, 07:09 PM   #3
My Kids are
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lollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledgelollie flows towards the sea of knowledge

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Default Re: Gift box?

This has happened to me before and I just logged out and then logged back in. It worked for me, so hopefully it will work for you! If that doesn't seem to work, try clearing you cache and try logging in again. If all else fails, contact Ganz. I hope everything turns out alright for you! ~ lollie
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Old 11-14-2008, 07:10 PM   #4
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Default Re: Gift box?

Thank-you that worked
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