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Old 12-06-2010, 10:17 AM   #1
I remember Wacky
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Default Unanswered: Getting logged out

For the past couple of days now, I have been playing in the arcade and when I reach a certain level in the game, I get logged back to the sign in screen. This is very frustrating because I'll be playing a game like Smoothie Moves and get to level nine and then I get logged out. I do not get any of the kinzcash as well. It happened to me this morning again playing Pizza Palace. Any suggestions? Is this happening to anyone else while in the arcade?
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Old 12-06-2010, 12:30 PM   #2
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Default Re: Getting logged out

My arcade seems to be working properly. I'm sorry you're having such an annoying and frustrating problem, though. Clearing your cache might help. If you don't know how to do that, here's some guides:

http://www.webkinzinsider.com/forum/...-after-534444/

http://www.webkinzinsider.com/forum/...-cache-599186/

http://www.webkinzinsider.com/forum/...s-pics-477376/

http://www.webkinzinsider.com/forum/...-opera-574803/

http://www.webkinzinsider.com/forum/...irefox-521219/

http://www.webkinzinsider.com/forum/...safari-522814/

Good luck!
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Old 12-06-2010, 12:35 PM   #3
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Default Re: Getting logged out

Alex, this has been happening to me ALL WEEK, too! It happened during Webkinz Rally during the communal contest this weekend and it was so frustrating! I FINALLY was able to beat my high score and it logged me out JUST as I hit my high score. When I logged back in it didn't register the KinzCash or new high score at all. For me it isn't just the arcade, though. It's also logged me out while at the Kinzville Academy and at Quizzy's.
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Old 12-06-2010, 03:05 PM   #4
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Default Re: Getting logged out

I've been having the same problem for weeks. Sometimes it happens within 20 minutes of the last logout???
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Old 12-06-2010, 03:49 PM   #5
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Default Re: Getting logged out

here's another thread with the answer:

http://www.webkinzinsider.com/forum/...atedly-668330/
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Old 12-06-2010, 08:15 PM   #6
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Default Re: Getting logged out

I haven't been having this problem, but the only thing i can think of is clearing your cache. It might also be a glitch in the arcade?

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Old 12-07-2010, 06:47 AM   #7
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Default Re: Getting logged out

Actually, It HAS happened to me-a LOT this morning...and now again this evening...pretty bad too we keep getting the "sorry but you've been logged out, try coming back for more fun and games"

Ok, this logging out issue is STILL happening to me today. I had thought it was better yesterday afternoon, but it isn't...I've been logged out about 6 times now, doing my gardening...I've been logged out during jumbleberry fields, magic mire and gardening...It isn't a specific place, rather, it just seems about ever 3 minutes something happens to make it log out...Is no one else experiencing this???

Last edited by dragonbird; 12-07-2010 at 06:47 AM..
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Old 12-07-2010, 08:38 AM   #8
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Default Re: Getting logged out

A great big YES!
It has been happening to me for quite a while, ever since they added the Alantiles game, which I still cannot play. It also effects me a lot while doing the employment office. Needless to say, I have lost a ton of kinzcash from all the jobs and games I have completed and not gotten any money for because it logs me out.
I've cleared my cache many times a week and upgraded my adobe flash and player three times and nothing seems to help. Frustrating!
But I have noticed that I have been spending a lot less time on webkinz and gotten a lot more other things done, so it is not all bad.
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Old 12-07-2010, 10:34 AM   #9
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Default Re: Getting logged out

Have you checked to see if you have the current version of adobe flash player? If not, you just right click on your Webkinz login screen, and you should be directed to the adobe flash player website. Try updating the flash player and see if that helps. If not, it is probably some problem with the server, and there isn't much you can do about that except maybe call Ganz and make them aware of the problem. But I'd try the flash player fix first.
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Old 12-07-2010, 11:34 AM   #10
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Default Re: Getting logged out

I play the altantiles A LOT and never seem to have this problem but then again I only make it to level 7

however when I play the pizza palace game or other games and actually make it to a higher level, I get logged out too. I know the pizza palace logs you out at about level 9 and you do not get the KC on any of the log outs, which is not a good thing. Usually when you are at that level you have over a hundred in KC and that's a lot to lose.. I sure hope they get this fixed soon, I agree that it is very frustrating..
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