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Old 03-14-2010, 12:29 AM   #1
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Question Unanswered: getting logged off

I finally get back here and to WW and I'm constantly getting logged off. Anyone else having this problem?
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Old 03-16-2010, 12:52 PM   #2
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Default Re: getting logged off

Yes! I've been kicked out repeatedly today on three accounts (all different servers). Once was during a game of Eager Beaver, and I don't think I won the prize money. (That game takes forever! I was so close!)

It's so difficult to do anything -- I keep getting logged out!
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Old 03-17-2010, 10:27 AM   #3
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Default Re: getting logged off

Today while mining for gems I got the ruby heart, and just then, I was logged off!! It is so frustrating -- makes me want to avoid Webkinz altogether. Better to ignore it than to be continually frustrated and disappointed.
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Old 03-17-2010, 12:49 PM   #4
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Default Re: getting logged off

Yes! It's been happening to me since yesterday! It works better using googlechrome! It is with firefox that I have been having problems!
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Old 03-17-2010, 07:26 PM   #5
snowflake92096
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Default Re: getting logged off

Well I get logged out sometimes but it is either during matnince or my friend sees something cool for sale at the curio shop and goes and buys it for me on my account.
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Old 03-19-2010, 10:11 AM   #6
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Default Re: getting logged off

Just wanted to add I have been getting logged off for the past few weeks in WW as well. It happens when I am playing JBF, Kinzville Academy, Changing Rooms in my WW House or in the Clubhouse the most. I have called Ganz and they are no help- they just keep telling me they are experiencing a lot of glitches and that they are so sorry
I have not been on WW as much either because the "glitch" sometimes causes me to not be able to stay on for more than 10 minutes without constantly getting logged off.
I do use Mozilla Firefox and am going to check into something else. But I don't like IE either so I am not sure what to do.
Hope this helps!
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Old 03-19-2010, 10:38 AM   #7
hope147
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Default Re: getting logged off

This problem hasn't been occuring for myself but I can try to help. I think maybe its you cache because I have tried on most of my browsers playing in webkinz world but I dont seem to be getting logged off.

HERE is an exelent thread about clearing your cache. Maybe this would help? I think that might be the reason why you are getting this problem.

Let me know if it does


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Old 03-19-2010, 11:50 AM   #8
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Default Re: getting logged off

I haven't been having this problem. However, I don't use Firefox or IE, I use Safari. Maybe it's partly because of the browser? Safari has always worked well for me.
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Old 03-19-2010, 11:54 AM   #9
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Default Re: getting logged off

I have cleared/cleaned my cache... checked my internet connection... and still continue to be periodically kicked/logged off of the WW site. This has occurred since Wednesday 17 March 2010, following the addition of the new game. One word ANNOYING!
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Old 03-19-2010, 04:05 PM   #10
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cloverpuppy10 had their name pop up under (did you mean) when you type (awesome) on Googlecloverpuppy10 had their name pop up under (did you mean) when you type (awesome) on Googlecloverpuppy10 had their name pop up under (did you mean) when you type (awesome) on Googlecloverpuppy10 had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: getting logged off

yea!!I dont understand why!!
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