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Old 10-12-2008, 07:14 PM   #1
eigram
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Default Unanswered: getting kicked off

For the past few days, Webkinz has been incredibly slow. Not only that, but it keeps logging off and restarting -- it's really annoying. Yesterday it happened right when I was about to sell a gem to Arte, and of course you don't get a second chance. I've also had it happen right in the middle of a really good game -- like when I'm up to level 4 on Get 11. Is anyone else having this problem? Also, the other day I went to hunt for a gem and when I clicked on the mine, the whole area where you'd see the inside of the mine was just solid black. Or I'll go to my room, but all I get is a blue screen. The dock and stuff are still there, but the main window will just be blank. I wonder what is going on?
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Old 10-12-2008, 07:17 PM   #2
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Default Re: getting kicked off

You're not the only one. I remember someone said it was fixed a few days ago...It was for me too but today and yesterday, that annoying restart made me unable to sell my 2x star to Alyssa...And I also got a big fat failure for a job...And it was the babysitting job, how can I even fail that!

This restarting must have a solution. I tried clearing my cache, but so far, nothing better.
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Old 10-12-2008, 07:46 PM   #3
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Default Re: getting kicked off

I'm no expert, but I wonder if it has to do with things like how much is in your dock, or how many webbies you have in your room?

I noticed today that the more Webbies I brought into a room, the slower the system became.
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Old 10-12-2008, 07:47 PM   #4
hite n Fluffy Love!
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Default Re: getting kicked off

I wish someone could help me. I am having the same restarting problem since October 1st. I have not been able to complete a game in the arcade (it would restart and boot me out of the game and lose my kc)
I have cleared my cache and rebooted many, many times. If anyone can help, PLMK!!!!
Thanks~
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Old 10-12-2008, 10:11 PM   #5
homer211
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Default Re: getting kicked off

Try clearing out your dock and putting everything in your room. It should help it load faster causing it not to log you off. try clearing your cookies and cache too.
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Old 10-13-2008, 12:47 AM   #6
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Default Re: getting kicked off

You are definitely not alone...ever since Oct 1st when the new Halloween items were added I have had the same problem. I keep it simple with 1 pet per room and the site is still extremely slow and I am not able to play games that last more then a few minutes because webkinz keeps refreshing itself after so many minutes.

I have tried clearing my cache and everything else I can think of but nothing is helping....so I assume it is something that Ganz has to fix on their end. So I just sit and wait patiently and hopefully they get it fixed soon!
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Old 10-13-2008, 06:41 AM   #7
bellesredrose
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Default Re: getting kicked off

I am having that problem too. I have stopped playing in the arcade. If I get a good game going, W resets before any KC is earned. I have also lost gems and stars just before choosing to keep or sell, and wishing well - on my 5th spin, the W appeared and I lost my spins and KC.

October 1st is when it started. I can't wait for it to be fixed.
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Old 10-13-2008, 06:43 AM   #8
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Default Re: getting kicked off

Yes. Keeps happening to me too. It is getting rather annoying.
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Old 10-13-2008, 06:55 AM   #9
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Default Re: getting kicked off

Happens to me to - on a 10-12 minute cycle on all accounts. I always clear cookies and cache, and it makes no difference. Also, I emptied the dock of one account, and it made no difference. Cannot get money from the games because I cannot play them for long enough; cannot do some KA classes - higher level Language and Fashion, trading in the trading room is hopeless. Lots of other glitches at the same time (spastic KA speed class, cannot kinzpost more than one parcel, Artes is just plain wierd - some new glitch every day).
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Old 10-13-2008, 06:56 AM   #10
e are wacky!
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Default Re: getting kicked off

This is happening to me too. It makes me cranky. I have one account that logs me off within 2 seconds of getting logged on. I have cleared my cache and dock. That is not helping.
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