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Old 01-01-2009, 03:20 PM   #1
Lil Kinz
spiffyone23 is an unknown quantity at this point

Question Unanswered: Getting Items From Storage FREEZING

So I log in and everything is fine, occasionally a Please Wait...
Now when I click to get items from storage, it cycles through for several minutes and I get impatient and log out.
Anything I can do? Anyone else have this issue?
HELP



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Old 01-01-2009, 03:25 PM   #2
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Default Re: Getting Items From Storage FREEZING

Do you have a lot of items in your dock? Maybe the load of many items is too long... like if you have 300 items, it may be too much..
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Old 01-01-2009, 03:32 PM   #3
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Default Re: Getting Items From Storage FREEZING

I was having a lot of trouble with loading issues and tech support told me to try to keep my storage down to 100 if possible, so every day I try to put things away in my rooms while I play, and it has really helped with my loading issues. Also, they told me in my storage rooms, to keep at least 2 to 4 spaces in front of doors empty and 3 spaces in the center of the room empty, it not only helps with loading the room when you want to go in there, but in case you adopt a new pet and it ends up in that room you can access that pet. Also, they said be careful how much stuff you store on top of tables in each room as that takes up a lot of space too, and all the special items that move, like balloons, and blinking plants,blinking lights, moving plants anything that moves causes a room to load slower so the more that moves, the slower a room loads. Hope that helps. Porch
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Old 01-01-2009, 04:31 PM   #4
Lil Kinz
ninjagirl50 is an unknown quantity at this point

Default Re: Getting Items From Storage FREEZING

i have this same problem and it's so annoying! i wish webkinz world would fix it!
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Old 01-01-2009, 05:12 PM   #5
Lil Kinz
spiffyone23 is an unknown quantity at this point

Default Re: Getting Items From Storage FREEZING

View Post Originally Posted by porschegl
I was having a lot of trouble with loading issues and tech support told me to try to keep my storage down to 100 if possible, so every day I try to put things away in my rooms while I play, and it has really helped with my loading issues. Also, they told me in my storage rooms, to keep at least 2 to 4 spaces in front of doors empty and 3 spaces in the center of the room empty, it not only helps with loading the room when you want to go in there, but in case you adopt a new pet and it ends up in that room you can access that pet. Also, they said be careful how much stuff you store on top of tables in each room as that takes up a lot of space too, and all the special items that move, like balloons, and blinking plants,blinking lights, moving plants anything that moves causes a room to load slower so the more that moves, the slower a room loads. Hope that helps. Porch

The thing is, how do I now make my dock less than 100 if possible? If I can't get the other items from storage, what do I do? How?
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Old 01-01-2009, 06:20 PM   #6
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Default Re: Getting Items From Storage FREEZING

If you have enough money to buy a room, that would be a good idea for now. Get a vanilla dresser or a blue striped one because even though they cost more than the rattan storage, they only take up one square instead of two squares on the floor.
Put some things in there temporarily (you can always use it as a closet or if big enough a spare bedroom) and get some things out of your dock this way. Of course, this only works if you have the cash to buy a storage room with dressers.
Or if the problem is food, either make recipies or buy a fridges for a room to store there. The cheapest way to go is those coolers, but they take up 2 squares. So, you have to know what needs storing, and what kind of money you want to spend.
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Old 01-01-2009, 06:31 PM   #7
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Default Re: Getting Items From Storage FREEZING

You could try other ways of getting into your storage like going to the WShop - that opens up your dock. The other place you can get into your storage is by going to Kinz Post and start the process of sending something to another account. You don't have to actually send anything. It brings up all your items from storage when you start the process.

I have nearly 1,000 things in my dock and have been able to get to them, so here are two more things you can try.

1) Try another computer with a different browser. I use Mozilla Firefox - and get fewer problems than other WW users who use Internet Explorer.

2) Try clearing your Cache and history. Sometimes that helps when all else fails.

I hope you can get into your storage soon and feed those hungry webbies.
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Old 01-01-2009, 06:33 PM   #8
Lil Kinz
spiffyone23 is an unknown quantity at this point

Default Re: Getting Items From Storage FREEZING

That's not my question.
I can't GET MY ITEMS from storage, so how do I get rid of them?
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Old 01-03-2009, 10:15 PM   #9
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Default Re: Getting Items From Storage FREEZING

Oh yes Momzkinza makes a very good point that I forgot all about,
1. clearing the cache and
2. clearing the history
I do this often as Webkinz World doesn't seem to like it when we go to a lot of different sites looking at things.
I am so sorry I forgot You could not get to them first to get them out of your dock. Sorry for the frustration. I do have a closet with the tall creme dressers and striped dressers in them to hold all my clothes. I also have a room with the cheap white refrigerators in them to hold all my food items. If you can afford to buy the extra rooms and start putting the extra dresser and refrigertors in them, now is the time to start playing those games and making those purchases, it will pay off in the end. I hope you have been able to get to your stuff, if not write to the tech people and they will help you in a couple of days. I have been there and know your frustrations
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Old 01-03-2009, 10:23 PM   #10
bunnygirl56
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Default Re: Getting Items From Storage FREEZING

i have the smae issue. i do not enev have 90 items in my dock. and that is the account where all my retireds r lolz
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