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Old 12-22-2008, 06:33 PM   #1
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Angry Unanswered: "Get items from storage" problem, please help!

Is it just me? Every time I try to "get items from my storage" in my dock, it says "please wait...". So, I do. But, about 15 minutes later, it is still on "please wait...". I logged out and logged back on several times, cleared the cache, even restarted my computer. Nothing will work. I tried going to the W-shop, and of course it didn't work because it always empties everything from your storage before you can buy anything. Everything else on Webkinz seems to be working fine, except for this.
I have no idea what could cause this. I have not been on Webkinz for quite some time, but everything else seems to be working perfectly...? Maybe I have too many items in my dock? I don't even know how many items I have in there, it won't let me see.
If any has any suggestions, I would really appreciate it, thank-you.
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Old 12-22-2008, 06:46 PM   #2
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Default Re: "Get items from storage" problem, please help!

Don't worry, you aren't the only one. Webkinz has been having very many glitches lately. The little "Please wait..." things are being seen by many members across the Forum. And what is happening to you has happened to me many times before. I would suggest you just keep logging off and logging back in. And it is the website most of the time, not your computer. So I don't think restarting your computer a lot of times will help.

Sometimes Webkinz has glitches like that bcause a lot of people are on Webkinz at the time. I hope I helped!
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Old 12-22-2008, 08:53 PM   #3
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Default Re: "Get items from storage" problem, please help!

Omg, these glitches are driving me crazy now!!!
Okay, I'll keep trying in the mean time.
Thank-you so much for your help!!!!
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Old 12-23-2008, 10:32 AM   #4
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Default Re: "Get items from storage" problem, please help!

No it's because you have too many items in your dock. I have 293 and it takes 3-4 minutes and my cousins friend only has 15 and it takes 2 seconds.
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Old 12-23-2008, 10:34 AM   #5
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Default Re: "Get items from storage" problem, please help!

I have a lot of items in my dock and I think that's why it takes long, but it does load. I'm sorry you're having that problem.
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Old 12-23-2008, 10:51 AM   #6
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Default Re: "Get items from storage" problem, please help!

Yes, if you have a lot of items, that would be the problem
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Old 12-23-2008, 12:26 PM   #7
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Default Re: "Get items from storage" problem, please help!

Okay, so I should just keep on waiting? I guess I do have a lot of items in my dock, it's taking forever!
Well, if it works, then I guess I'll take some out.
Thanks so much for all your help everyone!
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Old 12-23-2008, 12:29 PM   #8
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Default Re: "Get items from storage" problem, please help!

Pretty much everyone is having some Please Wait issues.. 2 of our 4 accounts are at times...

I noticed that my one account with about 150 items, struggles a lot more than one of our accounts that we just started a few days ago, that only has about 20 items in the dock...

I'd say try to keep the items as low as you can, but other than that.. it is a Webkinz issue that they need to fix..

I've called and I've been told the same old story "We're working on it".. so hopefully soon that will be fixed
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Old 12-23-2008, 12:29 PM   #9
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Default Re: "Get items from storage" problem, please help!

That has happened to me lots of times. Don't worry! It's usually just a glitch, usually.
Or, maybe, you have to many items in your dock, and it just takes awhile to load. I have more than a hundred items in my dock, and it takes awhile to load.
Hope I helped!
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Old 12-23-2008, 02:23 PM   #10
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Default Re: "Get items from storage" problem, please help!

i get please wait as soon as I log in...can't even get to items in the dock...my problem is always in the afternoon and at night...never in the morning so I think it has to do with how many people are on the site...I'm on really early while getting ready for work and before lunch at work...up until last week when kids started getting out of school, I could sign on and off no problem until about 7 pm...now the problems start after my lunch break at 1 pm...I'm assuming that is when a lot of kids are rolling out of bed from their no school, holiday vacation sleeping in...
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