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Old 11-11-2008, 11:07 AM   #1
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Default Unanswered: Gem Hunting Troubles

For the past two days when I tried Arte's Gem Hunt, I got only a black screen. I clicked out and it would not let me back in later. Is anyone else having this problem or know how to fix it? Thanks!
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Old 11-11-2008, 11:14 AM   #2
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Default Re: Gem Hunting Troubles

I am sorry, I am not having the same trouble. Have you tried clearing out your temporary internet files or cache? Maybe that would help. I hope you are able to visit Artes soon!
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Old 11-11-2008, 11:16 AM   #3
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Default Re: Gem Hunting Troubles

I've been having the same problem recently. If I just log in later, then I can do it and have no trouble. GOOD LUCK
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Old 11-11-2008, 11:21 AM   #4
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Default Re: Gem Hunting Troubles

I've had that happen.. you enter the mine and the screen is black..

What I do is go to the Newspaper, then go back to the Gem Hunt. You won't get to chose the mine, you will have to go in the one you were in, but that will work
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Old 11-11-2008, 11:24 AM   #5
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Default Re: Gem Hunting Troubles

I've had this happen a few times. When it does, I go to a different section of WW (like the newpaper, or the tournament area). Then go back to Arte's to do the gem mining again. You should be able to get back in, but you will have to go into the one mine that locked you out previousily. I think it's a loading issue. Try not to click on "start mining" until the Loading phase has fully completed. Good luck, and I hope this helps.
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Old 11-11-2008, 11:44 AM   #6
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Default Re: Gem Hunting Troubles

View Post Originally Posted by kellyschrvr
I've had that happen.. you enter the mine and the screen is black..

What I do is go to the Newspaper, then go back to the Gem Hunt. You won't get to chose the mine, you will have to go in the one you were in, but that will work
Yes, this happens to me too when I don't let the screen fully load. The bar that shows a screen is loading has to become all the way full, or else you get that black screen. Your suggestions about going somewhere else, and then returning to the Gem Hunt are exactly what I do when this happens.

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Last edited by Momzkinza; 11-11-2008 at 11:48 AM.. Reason: typo
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Old 11-11-2008, 04:00 PM   #7
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Default Re: Gem Hunting Troubles

Yet another webkinz Glitch!
i've never had this happen to me yet, and hopefully it will not.
BUT on the other hand im sure the problem will be fixed within the next few days.
hope you have luck finding more gems!
sorry i couldn't be but more help!
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Old 11-11-2008, 05:22 PM   #8
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Default Re: Gem Hunting Troubles

It is a glitch I have been having too!!!

What I do is log out and back on and try to do the gem hunt. Most of the time it works for me. When It doesn't I try it a couple of more times.
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Old 11-11-2008, 05:47 PM   #9
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Default Re: Gem Hunting Troubles

This happens to me sometimes too, and all I do is go somewhere like the newspaper or code shop, and then go back to Arte's. Unfortunately, you can't re-choose the mine, you only are allowed to go in the one you chose before. But, I usually don't find this a problem. If this still happens right after you go back, you may want to try logging out. Well I hope you're able to fix this problem!
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