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Old 05-09-2010, 12:19 AM   #1
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Default Unanswered: Ganz's help number?

What is Ganz's phone number? A friend of mine recently got her account hacked. Also, when she calls, what should she say?? Thanks!!

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Old 05-09-2010, 12:19 AM   #2
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Default Re: Ganz's help number?

Ganz Telephone: 1-866-WEBKINZ * 1-866-932-5469 Just tell them what happened
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Old 05-09-2010, 12:21 AM   #3
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Default Re: Ganz's help number?

thanks!!! what should she say when she calls?
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Old 05-09-2010, 12:25 AM   #4
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Default Re: Ganz's help number?

I don't think they can do much, but just tell them what happened. What makes then think their account was hacked
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Old 05-09-2010, 12:27 AM   #5
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Default Re: Ganz's help number?

All her stuff is gone, no noticable change in kinzcash or anything, though. I don't know 100% of the details, but I know that she has tons of stuff missing. She logged out and in a few times to see if it was just a glitch, but everything was gone. All her cars (she has a HUGE car collection) and all her good stuff like exclusive rare retired and other things. I know that she changed her password too.
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Old 05-09-2010, 07:21 PM   #6
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Default Re: Ganz's help number?

Well I saw someone else say (I have no clue who) that their account was hacked and they called GANZ and GANZ went to see what items got sent out and then they found the person who did that and they banned them from webkinz.
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