Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I want to contact Ganz about a hole in my plushie. (Like other people) But I don't know what their email is. I tried email@example.com, but it replied with an automatic message saying to contact them by logging into my webkinz account. They also said thanks for your question, though it was not a question. It was clear that nobody had read my email. So does anyone have an email that works? It will be much appreciated, thanks.
Well according to the WIKI that is their email. Contact Ganz - Webkinz Insider Wiki
Quite strange it bounced back like that.
Did you try sending it again? Also some systems recognize certain emails as spam and will send an auto response back and trash the email, when such precautions aren't needed.
Did you also try clicking the "contact us" link in the newspaper?
This came up under customer support under 'what if my question isn't here'?
I'd try this way as well.
I have a question that is not covered here - where do I go for more help?
If you are wondering how to do something, odds are that there is information in your Webkinz Guide or in the help file for the room you are in. You can find the Webkinz Guide in your room, as well as in the “THINGS TO DO” menu. The help file can be accessed by clicking on the yellow help button in the lower right hand corner of whatever part of the site you are in. If you are still stuck, you can click on the Customer Support link to your left and search for your issue. When you’re logged into Webkinz World and you have a question, can click on the “Contact Us” link in the newspaper index.
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