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Old 04-14-2008, 01:41 PM   #31
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jazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonder

Default Re: Ganz Telephone Number and Email Address

Thanks for the info. I was told that a tech rep would call about my account. That was on January 22nd. I'M STILL WAITING. I opened my account on Christmas Day. I'm sure that everyone knows about those accounts. Ganz couldn't handle the "traffic" and all accounts got messed up. I am still waiting for them to straighten mine out. Anyone have the answer to how many times can ess with dakota and kat with joccy win Bingoz? Kat with Joccy has won every day since March. AMAZING!!!!!
:rdr:
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Old 04-14-2008, 02:28 PM   #32
gedney1980
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Default Re: Ganz Telephone Number and Email Address

I'm glad I found this, I gotta call them. I never got my trophy for collecting all 80 virtual cards. Plus I got some ideas about Webkinz and about the site. Thanks


:kanga:
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Old 04-15-2008, 08:29 PM   #33
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Default Re: Ganz Telephone Number and Email Address

After getting the phonw number for Ganz, I called yesterday afternoon and left a message. Today, a person named Taj, returned my call. I told her that I opened my account on Christmas Day and it has been a nightmare ever since. She said that they were having problems with the phones, the tournament arena, and Bingoz and were trying to get it going. That the problems couldn't be solved overnight. I said that it has been 4 months and other than receiving a response email, most WW users had no idea what is going on. I told her that I thought WW should post a bulletin at least once a month to let us all know what they are currently trying to fix, and give an estimated time if possible. I said that posting something would certainly be "Good Customer Service" by keeping everyone informed instead of keeping everyone frustrated. She said she would pass that to her supervisor.
Bottom line - WW is working on all their problems, and at this time doesn't have a time frame of when we can expect WW to work correctly. Just have patience!
Good Luck to all of us. :rdr:
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Old 04-18-2008, 04:53 PM   #34
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loverofwebkinz is a jewel in the roughloverofwebkinz is a jewel in the rough

Default Re: Ganz Telephone Number and Email Address

Thank you for this information! I always wondered how people were calling them. I never knew where to find the phone number.

Bless you!
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Old 04-22-2008, 03:07 PM   #35
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Default Re: Ganz Telephone Number and Email Address

Cool I'm going to call them and say that for some reason when I adopted the pet of the month the loot bag didn't come!
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Old 04-22-2008, 09:34 PM   #36
Webkinz :)
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Default Re: Ganz Telephone Number and Email Address

thanks i will email them now
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Old 04-23-2008, 06:33 AM   #37
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Default Re: Ganz Telephone Number and Email Address

C00l thankz
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Old 04-26-2008, 10:56 AM   #38
dogie310
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Default Re: Ganz Telephone Number and Email Address

Thank you.
Old 04-26-2008, 12:21 PM   #39
Shine
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Default Re: Ganz Telephone Number and Email Address

Thank You, FIA! You are a big help!
Old 04-26-2008, 01:45 PM   #40
Layla595 or April171
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Default Re: Ganz Telephone Number and Email Address

thanks so much u gat a reputation piont!
your welcome
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