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Old 03-09-2009, 09:42 AM   #221
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Default Re: Ganz Telephone Number and Email Address

OK, I finally got through. I called twice within a minute. I just left a message in the voicemail box. I hope that helps!
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Old 03-17-2009, 01:29 AM   #222
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Default Re: Ganz Telephone Number and Email Address

I have sent several e-mails using the contact us on WW. I have never once heard back from them. I will try to use the new form option. My DS's account got hicjacked too. I wish there was a way to keep track of kinzpost you send and not just the mail you receive.
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Old 03-17-2009, 10:26 AM   #223
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Default Re: Ganz Telephone Number and Email Address

Thank you so much for posting this!
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Old 03-28-2009, 04:32 PM   #224
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Default Re: Ganz Telephone Number and Email Address

Thank you for that!
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Old 03-31-2009, 02:44 PM   #225
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Default Re: Ganz Telephone Number and Email Address

Thanks....

I misplaced the number, and I have an issue so I am glad I found the number
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Old 04-02-2009, 01:34 PM   #226
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Default Re: Ganz Telephone Number and Email Address

I just called the above phone number ... automated message says to email problems & questions to: support@webkinz.com
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Old 04-02-2009, 05:27 PM   #227
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Default Re: Ganz Telephone Number and Email Address

thanks for the info FIA, and the update
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Old 04-04-2009, 11:57 AM   #228
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Hi! I'm new here and need your help!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old 04-10-2009, 09:59 AM   #229
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Default Re: Ganz Telephone Number and Email Address

I called and left a message but I'm irritated that they don't have immediate assistance. Most other businesses have someone manning the phones. Why do they need to call us back? Do they look at your account first?
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Old 04-16-2009, 01:28 PM   #230
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Default Re: Ganz Telephone Number and Email Address

I have tried emailing and it said to use their form on webkinz.com ... my hot air balloon has been stuck in a doorway for a long time which is pretty upsetting. First day I get it and it gets stuck! BUT when I fill out the "my vehicle is stuck" form, it says my information doesn't match what they have on file. I think I know my own birthday, etc. so I know its right. I'll have to try calling but it seems to me the customer service is pretty bad.
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