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Old 09-11-2008, 11:19 PM   #151
ArtsyG0ddess
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Default Re: Ganz Telephone Number and Email Address

Oh thank you so much for posting that! I've been trying to get in contact with them for like a month! Now maybe I can get them to answer my questions*fingers crossed*
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Old 09-12-2008, 06:42 PM   #152
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Default Re: Ganz Telephone Number and Email Address

I bought an older reindeer and when I entered it, it didn't give me a room for him. he showed up in my garage. any ideas? I tried logging in and out numerous times but it didn't help.i
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Old 09-12-2008, 07:01 PM   #153
MoNotDaVinci
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View Post Originally Posted by bonairgirl
I bought an older reindeer and when I entered it, it didn't give me a room for him. he showed up in my garage. any ideas? I tried logging in and out numerous times but it didn't help.i
do u have over 10 pets ? ( or is it 15 ) i forget but after so many pets they dont give you a room but you get i think 3000 instead of 2000 .. so you buy your own room ..

---------- Monalisa added 15 Minutes and 22 Seconds later ----------

Well I just sent my email ..

I hope I don't get an automative response this time . I am wondering when the clubhouse glitch is going to be fixed. I sometimes manage 6 accounts and NONE of them can get in . I got a message from you to keep trying .. that it was full and to keep trying. Well I have tried and tried every 15 minutes.. right after maintenance comes up all the time. And it seems like the same people that cant get in dont get in at all. I could understand if i was able to get in some times and the other times its full but I have not been able to get in since you opened kinzchat plus .. Then we spend 500 dollars to go on vacation and cannot even get into coral cove.. This is extremely frustrating. Again , the same people can never get in , and the ones that do get in .. keep getting in . I am hoping that this is a glitch that will soon be fixed. The clubhouse and trading room is my favorite part of Webkinz World. Someone else told me to try opening a new account because that would work . but others say it doesnt always work and then you miss out on the exclusive with over 10 pets. Please give us some insight as to win this will be fixed ... Again , i have tried and tried on all accounts so that is NOT the problem of it being full.. I wish you could go back to the old way before kinzchat plus because that seemed to work great .. ( others that get in tho do like the plus ) i I ( among many many others ) would like to be able to get in there. Please work on this as soon as you can .
Please .

Last edited by Monalisa; 09-12-2008 at 07:02 PM.. Reason: Automerged Doublepost
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Old 09-12-2008, 07:08 PM   #154
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Default Re: Ganz Telephone Number and Email Address

thanks so much. if only I had read more of the help info, I would have found my answer without having to post a question.

this a such a great site, and everyone is so helpful. thank you for your assistance
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Old 09-12-2008, 07:54 PM   #155
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Default Re: Ganz Telephone Number and Email Address

View Post Originally Posted by bonairgirl
thanks so much. if only I had read more of the help info, I would have found my answer without having to post a question.

this a such a great site, and everyone is so helpful. thank you for your assistance
this is the best site for help.. i was confused on that one too.. now almost 70 webbies later.. its a good thing cuz my house is way to big.. lol.. enjoy buying a bigger room for your pet with that extra 1000kc ..
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Old 09-14-2008, 03:58 PM   #156
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Default Re: Ganz Telephone Number and Email Address

Thanks fia!
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Old 09-23-2008, 12:18 PM   #157
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Default Re: Ganz Telephone Number and Email Address

View Post Originally Posted by trouble444
Thanks for the information. I hope it truly works. I am stuck on the daily events page and I can't get into the clubhouse. I think the question is: Why are we giving Ganz so much money by buying their products when their website does not work? I would like to hear other's comments on this issue.
Thanks
T4
I could not agree more, Ganz does not care about it's customers. They are so popular right now so they are making money hand over fist. Until we stop buying their product they will not fix the issues. Boycott I say. We need to unite. It is appalling to see them introduce new features like vacations when the basics are not even working for everyone. I think of all the developer time spent writing new code, when if only a fraction were spent looking at things like, people unable to trade, pets that cannot fly once in the trading room, items constantly getting stuck in rooms. All should be preventable with a bit of code clean-up. Lazy is what it is, and they are that way because the money is not stopping.
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Old 09-26-2008, 05:36 PM   #158
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Default Re: Ganz Telephone Number and Email Address

Thanks for the info
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Old 09-27-2008, 09:02 AM   #159
uvz my bunny <3
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cool thanks!
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Old 09-27-2008, 02:14 PM   #160
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Default Re: Ganz Telephone Number and Email Address

THANK YOU SO SO SO SO much! I Appreciate it!

---------- HH18e added 0 Minutes and 33 Seconds later ----------

Ya! I made the 17th page!

Last edited by HH18e; 09-27-2008 at 02:14 PM.. Reason: Automerged Doublepost
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