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Old 09-24-2007, 08:43 PM   #1
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Question Unanswered: Ganz Phone number

I was wondering if there is another phone number to contact ganz with besides the 1-800 number, I am having some serious issues with one of my accounts and I have been calling that number since last week and can't get any where. I also keep trying to email them but I can't seem to get any help. Is there more than one email address as well? Thanks so much.
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Old 09-25-2007, 04:51 AM   #2
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Default Re: Ganz Phone number

hello cotton candy~ sorry to hear about your bad luck

only number I have is 1-866-webkinz
email: support@webkinz.com
then also the contact us link in ww

good luck!
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Old 09-25-2007, 06:51 AM   #3
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Default Re: Ganz Phone number

If an item has gone missing then dont botherr to tell them about it I told them about some retired things that went missing from my dock and all they told me was that there was no waranty on the items that went missing and that they couldnt help.
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Old 09-25-2007, 06:58 AM   #4
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Default Re: Ganz Phone number

for missing items..be sure to report on Justin's thread here:

http://www.webkinzinsider.com/forum/...nz-t59344.html
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Old 09-25-2007, 07:01 AM   #5
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Default Re: Ganz Phone number

If you search threads here you will find posts about their hours and further helpful instructions.

Last edited by kayembee; 09-25-2007 at 07:04 AM.. Reason: edit
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Old 09-25-2007, 07:19 AM   #6
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Default Re: Ganz Phone number

View Post Originally Posted by mom2hnemi
for missing items..be sure to report on Justin's thread here:

http://www.webkinzinsider.com/forum/...nz-t59344.html
I cant report it there becuase I didnt get the error message I just went on to my account on the day that they added the actions tab and they were gone.
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Old 09-26-2007, 01:55 PM   #7
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Default Re: Ganz Phone number

Thanks so much everyone I had so many items stuck to my walls lol. I filled out the form and all is well. Rep points to all.
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