| 08-27-2007, 11:38 PM || #3 |
Join Date: Aug 2007
| | Re: Ganz needs to pu an alert on accounts
I'm not sure where I originally posted my dilema about my kid's accounts being 'hacked' (the rooms and docks were completely empty, however, the kinzcash and gems remained). Someone here gave me information on how to contact Webkinz and I sent two emails. The second reply I received concerned me and I have not returned the information requested. Here it is, can you tell me if you think its legitimate or not. I'm posting now because I read the post about Ganz having some glitches and asking for specific information. Thanks
Thank you for your question. You have discovered a problem with your account.
Thank you for bringing this to our attention. We have forwarded your information to our technical wizards and they are in the process of fixing the problem.
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