Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I have such a simple request but I'm at a loss as to how to make it. There is an item stuck in my room. Normally we'd send an email to Ganz via the customer support area. It works; I've done that before.
The Catch 22 is that now, the sign on name must be THREE letters and mine is only ONE letter long. Can't sign on to change it; can't sign on to email Ganz; can't call Ganz; can't even email Ganz support outside of the Customer Service site.
They also have a program that scans for items stuck in rooms. I don't know if they run it each mantinance but they might. I would try back in the morning and see if it is fixed.
You're right Dawn, they scan for stuck vehicles every night or so. I believe that will work only for vehicles.
If the stuck item is or was on a table, there is a very good illustrated thread on how to unstick it: http://www.webkinzinsider.com/forum/...m-t380551.html
But the real problem is for taikitty to change her username to something with 3 letters or more.
I called the toll free number on Tuesday and left a message, because I had problems getting my POTM loot bag. I received a call from a Ganz representative yesterday (Wed) and she fixed everything right away! So call, leave a message, and you should get a response within a day or so (hopefully). I am assuming that you are over 18 (or whatever the age limit is) - if not, you'll have to have your parents call.
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