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Old 06-18-2007, 07:17 PM   #1
♀ jaxcat ϓ
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Default Unanswered: Ganz #

Does anyone know who I can call so I an ask why I can't connect to the server?
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Old 06-18-2007, 07:22 PM   #2
I_<3_Dogs
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Default Re: Ganz #

The phone # is 1-866-932-5469

Hope I helped-Mary
Old 06-18-2007, 07:24 PM   #3
♀ jaxcat ϓ
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Default Re: Ganz #

Have you ever called them? I'm kind of shy on the phone and wonder what to say....
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Old 06-18-2007, 07:26 PM   #4
I_<3_Dogs
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Default Re: Ganz #

PS They only talk to adults, You can call but they'll ask to speak to an adult.

Tip: Just say like, "My daughter needs help" (Act like you are an adult) LOL so then you don't need to bother your parents.

Yes, I've called them but just read my 2nd post!

Ok????????

Last edited by I_<3_Dogs; 06-18-2007 at 07:26 PM.. Reason: Automerged Doublepost
Old 06-18-2007, 07:26 PM   #5
Please PM me for it
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Default Re: Ganz #

lol, good idea!
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Old 06-18-2007, 07:29 PM   #6
I_<3_Dogs
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Default Re: Ganz #

Thanks kinz09!
Old 06-18-2007, 07:29 PM   #7
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Default Re: Ganz #

ok, thank you. good to know. I'm the mom but it's good to know!
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Old 06-19-2007, 12:45 PM   #8
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Default Re: Ganz #

yes call 1-866-WEB-KINZ. and follow the instructions on the answer machine.
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Old 06-19-2007, 12:51 PM   #9
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Default Re: Ganz #

the best thing to do, as this has worked for me three times now, is to email your situation to support@webkinz.com . They will email you a phone number and customer code. You calll them and they help you fix problem, but yes, you have to be 18. They are very nice and helpful there.
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Old 06-19-2007, 01:19 PM   #10
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Default Re: Ganz #

Great job! HOW HELPFUL!
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