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Old 11-02-2007, 08:43 AM   #1
tiffier
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Default Unanswered: game of the day goobers lab not paying

I have been playing goobers lab since it switched over last night I played for 2 hours before i realized ITS NOT PAYING THE KINSKASH IT SAYS 0 EARNED I should have made at least 500 to 600 last night and the same amount this morning and its still doing today has anyone else noticed this? This is really irritating :pig:
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Old 11-02-2007, 08:52 AM   #2
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Default Re: game of the day goobers lab not paying

Not working for me either!
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Old 11-02-2007, 09:46 AM   #3
MlrGrl
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Default Re: game of the day goobers lab not paying

I knew I wasn't going crazy!!
I, too, was playing last night when I discovered it looked like it wasn't paying me. I jumped rooms, signed on/off and still no change!

I started poking around to find someone to directly contact, and couldn't find anything, other than the FAQs telling me that it was being deposited so quickly, that I may not have noticed it. Well, today I actually wrote down how much KC I had and what do you know -- I'm not crazy!!

So, I wrote them a suggestion last night that it was down & that they really did need to have either a)a place to contact them when tech problems are noticed &/or b) they need to do updates in the newspaper, stating that they are having tech problems with XYZ and that they are working on it -- instead of insulting my intelligence, telling me that the money is there.
Granted, I do understand why they are so limited; who needs 15,000 kids calling all day claiming to not be paid LOL

I've read on here before about people calling Ganz directly - do they really have a non-published number?
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Old 11-02-2007, 09:49 AM   #4
Littlex3red
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Default Re: game of the day goobers lab not paying

I had the same problem last night -- not to mention the blow up after I hit level 11 for no reason.
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Old 11-02-2007, 10:00 AM   #5
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Default Re: game of the day goobers lab not paying

You can e-mail them at support@webkinz.com, but based on my experience, the only reply you'll ever get (if you get one) is that they know about the problem and are working on it. There have been threads posted by people that persist and are threatened with account cancellation. I'm sure they persist in a less-than-diplomatic way, but still, it tells you something about Ganz's attitude.

They prefer their questions pre-written and their users silent. Great strategy for reducing support costs.
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Old 11-02-2007, 10:03 AM   #6
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Default Re: game of the day goobers lab not paying

I'm not getting paid either...sent them an email...I've sent them many emails lately about all their technical problems. I'm sure I'm bugging them a bit too much. But ...when I have almost 20 webkinz between 3 kids... there's a bit of money and time invested...I want what we pay for...as I'm sure many parents can relate.
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Old 11-02-2007, 11:16 AM   #7
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Default Re: game of the day goobers lab not paying

I just noticed that the hourly events in WW now shows the game of the day as being from 0:00am to 11:59 pm (it used to be under the Daily tab I think).

The real point is that it says Cash Cow is the game of the day! Maybe they didn't mean to push Goober's Lab today. Big mistake.
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Old 11-02-2007, 11:37 AM   #8
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Default Re: game of the day goobers lab not paying

View Post Originally Posted by misspiggy77
I have been playing goobers lab since it switched over last night I played for 2 hours before i realized ITS NOT PAYING THE KINSKASH IT SAYS 0 EARNED I should have made at least 500 to 600 last night and the same amount this morning and its still doing today has anyone else noticed this? This is really irritating :pig:
Ihad that problem too!
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Old 11-02-2007, 09:07 PM   #9
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Default Re: game of the day goobers lab not paying

I didn't see this thread and started another, sorry! I played four games of Goober's Lab today and received NO money for it, plus the one time that I made it to level 11, it immediately blew up and Goober said "I should have carried the one" (whatever that means). I had written down my KC balance before I started so I KNOW that I didn't get any money for playing the game, except for the 15KC I received for the one game that I played in the tournament area when I placed high enough. I guess I'm glad to know that I'm not alone in this, but it is frustrating to try to make KC to buy things and then find out that you just wasted your time. Oh, well!

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Old 11-02-2007, 09:11 PM   #10
Chellebfff
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Default Re: game of the day goobers lab not paying

some body should phone ganz im sorry i just dont have their phone number
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