Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I am wondering if anyone is having problems logging onto the Webkinz website from time to time.
For the past few weeks, my page begins to load either fully or partially and then "please wait..." flashes on the screen and I am disconnected. I know this is a very busy website, but every time I try? I have cleared my cache, cookies and such but to no avail.
It's kind of funny how I can continue to adopt new pets but am unable to play with them.
Is there anyone out there who can help me or give me suggestions?
Thanks in advance!
If you've cleared the cookies & cache, that's probably about all you can do from your end. I have trouble when my computer loads up with that kind of stuff. The other thing I have noticed--it DOES matter what internet vehicle I am using. I have a much smoother time if I use Internet Explorer. When I log onto WW through American Online, I have a lot more of those annoying log-outs and failures to load. I've read here on threads, too, that some find Mozilla or some other service provider superior to Internet Explorer in speed and connectivity.
I haven't found much difficulty in loading on to WW, and I have really big accounts. So I suspect it might be a computer/internet service provider factor giving you so much grief. Hope it improves for you--I know that kind of trouble can spoil the fun!
I've read here on threads, too, that some find Mozilla or some other service provider superior to Internet Explorer in speed and connectivity.
I was having this kind of trouble a while back and clearing my cookies / cache did not help me either. Then (thanks to help here on WI) I switched from Internet Explorer to Mozilla Firefox and WHALLAH! ...been smooth sailing ever since!
That happens to me. It seems to happen when I am trying to rush and get to the Curio Shop before the hour changes, so I wondered if it had something to do with the time. I usually do get in - just not always as fast as I would like. I do clear out my cache and cookies regularly and it does help. Good luck with your problem.
EDIT: I'm on Firefox, so it's probably something else. Then again, we did recently have a power-out............
EDIT AGAIN (Yes, I am Lady Insanity.): I have good news and bad news. The good news that I cleared my cache, closed Firefox, then the Log In window popped up. The bad news is, once I logged on, I had to take a bath.
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