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Old 12-22-2008, 09:26 PM   #1
Webkinz :)
 
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caninegoddess is an unknown quantity at this point

Red face Unanswered: Frustrated...

Okay, now like of all of us, I am a big Webkinz lover. At this point, I am NOT a Ganz lover. A few of you may have read my post about their unresponsive customer support, but I'm done with it all...not Webkinz, just trying to get them to do anything about it.
Anyhow, I thought I would ask all of you wonderful folks for some help with my glitches.
1. My KinzChat phone never works. If my step-mom is on and I turn on my KC phone, it shows her as offline all the time. According to my phone people are never on.
2. I can't brush the fur of my Yorkshie Terrier, Marshmallow, in the sink. I can brush my pug, Kasi, just fine. Everything else works but brushing with Marshmallow.
3. Stuff in my room gets stuck randomly but unsticks itself...not a big one, just thought I'd throw it in.

Help or advice is appreciated greatly,
caninegoddess is offline
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Old 12-22-2008, 09:46 PM   #2
10cek
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11cek is on a distinguished road

Default Re: Frustrated...

youre right these things happpen to me too, it might be a glitch that ganz just has to work out. Just be patient.
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Old 12-23-2008, 07:20 AM   #3
emily44
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Default Re: Frustrated...

It happens to me too, the best thing to do is ignore it. Hvae you tried calling Ganz?
Old 12-23-2008, 07:38 AM   #4
Deadly WHONK jg1976
Gift Guru
 
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Default Re: Frustrated...

the only thing i can suggest is call ganz or ignore the glitches and hope they get fixed. i know either way its a pain in the rear :/. one more glitch to add, my pets get stuck in the santakinz christmas chair (throne chair) i have to log out then back in to get them out of it or i get logged off. good luck and happy holidays
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Old 12-23-2008, 08:06 AM   #5
HAHAHAHAHa..ha..h...
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Lynsee's Avatar
Lynsee is a name known to allLynsee is a name known to allLynsee is a name known to all

Default Re: Frustrated...

Hmmm, some of those things happen to me too. Mostly for me it's the clubhouse, the kinzchat phone, and my flowers get stuck.
I got a lot of glitches this year and I actually stopped playing on Webkinz for a while. Now, I got a couple new webbies and my glitches aren't as bad as before.
Lynsee is offline Female
Old 12-23-2008, 08:12 AM   #6
Good grief! I'm a
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Default Re: Frustrated...

The only time I use the phone is when I send gifts. This is a busy time of year and WW is running slower than normal with everyone on break from school and work holidays. I expect that.

I do get lots of stuck items in my room though! I usually fill out the questionnaire and send it to Ganz to have them "unstuck" my items. It's usually fixed in a day or two, but during the holidays (like now) it takes a little longer for them to respond to my request.

Good luck.
beaglies2 is offline Female
Old 12-23-2008, 08:20 AM   #7
Webkinz :)
 
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meerkat1123432 is on a distinguished road

Default Re: Frustrated...

View Post Originally Posted by caninegoddess
Okay, now like of all of us, I am a big Webkinz lover. At this point, I am NOT a Ganz lover. A few of you may have read my post about their unresponsive customer support, but I'm done with it all...not Webkinz, just trying to get them to do anything about it.
Anyhow, I thought I would ask all of you wonderful folks for some help with my glitches.
1. My KinzChat phone never works. If my step-mom is on and I turn on my KC phone, it shows her as offline all the time. According to my phone people are never on.
2. I can't brush the fur of my Yorkshie Terrier, Marshmallow, in the sink. I can brush my pug, Kasi, just fine. Everything else works but brushing with Marshmallow.
3. Stuff in my room gets stuck randomly but unsticks itself...not a big one, just thought I'd throw it in.

Help or advice is appreciated greatly,
I think ganz is very over protective
meerkat1123432 is offline Male
Old 12-23-2008, 09:56 AM   #8
My dog likes
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Tango's Avatar
Tango is just really niceTango is just really nice

Default Re: Frustrated...

As for the cellphone thing, that's been happening to me as well. I have over 60 friends on the phone, and none of them are ever on. I never really gave it much thought though.
Tango is offline Female
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