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Old 10-19-2007, 05:31 PM   #1
Webkinz :)
taximommie is an unknown quantity at this point

Angry Unanswered: FRUSTERATED...ITEMS disappear AGAIN when pet is wearing them.HELP!

Ok...this has now happened again. Both my children have had clothing thier pets were wearing disappear b4. It just happened again and the pet was wearing the Crown of Wonder. DD is VERY upset. I complained last time nobody had access to her password but myself. Support gave the same stupid excuse to change it. I DID! Now its happened again! ARGH!

I am VERY mad...either their site is NOT secure or they have WAY to many gliches and need to be giving people their stuff back. Nothing ever disappears from dock, just off the pet itself. MAKES no sense what so ever! Any ideas. DD wants her pers naked now...

Is the email for support support@webkinz.com?

I thought that was it.
Thanks!
Stacie
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Old 10-19-2007, 05:32 PM   #2
smothie
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Default Re: FRUSTERATED...ITEMS disappear AGAIN when pet is wearing them.HELP!

i would call them, they're much more understanding!
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Old 10-19-2007, 05:35 PM   #3
cheer4fame
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Default Re: FRUSTERATED...ITEMS disappear AGAIN when pet is wearing them.HELP!

yes i agree i would call them and if that doesn't work try emailing them does anyone know your kid's password? they could have gotten into your account
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Old 10-19-2007, 06:35 PM   #4
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taximommie is an unknown quantity at this point

Default Re: FRUSTERATED...ITEMS disappear AGAIN when pet is wearing them.HELP!

NOBODY but my daughter and myself know her password and same for my son. Interesting..I emailed a rather frusterated email to them regarding this and now suddenly the clothing is back on her pet. Weird. I had tried logging in and out and nothing and suddenly back. Obviously there is a gliche.
Thanks!
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