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I have two letters from "Your furry friends at Webkinz world" and I cannot open them for whenever i click on one, it freezes as a white rectangle, unopened on my screen. It stays there, and i can navigate anywhere in WW, but its there blocking the screen as an unopened letter. whenever i log in , it says i have two unread mail. ( which was really annoying at first... i got really excited! )
Does anyone know how to fix it?
I had a letter stuck for months and I wrote them and still nothing. I had to call them and they said that they would take care of it. It was gone in a couple days. You might want to call them and get it taken care of.
I spoke with Ganz about the same problem. They said they are trying to get the problem fixed. So many people are calling Ganz about this problem. I am having the same issue, if I didn't say already, and the letter is still stuck and I called twice already. Give it a few days and if it doesn't go away call ganz.!! Hope this helps!
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