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Old 03-13-2012, 03:50 PM   #1
kiriwar
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Angry Unanswered: Freezing with items in dock

I want to say this problem started since my account expired, but I have nearly 2,000 items in my dock. There was never a problem before, but now when i log-in or get an item, i get an enormous freeze for ~15 seconds, as if I was getting all my items from my dock but I'm not.

When I log in and get my food item of the day, it freezes, which makes me think the server is trying to do some kind of sorting algorithm with all of my items even when they are still in storage...

It only stops when I take everything out of storage.

My default dock items seem to have changed with the arrival of this problem, as well.


So does anyone else get this??? Or is it just me?
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Old 03-13-2012, 05:02 PM   #2
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Default Re: Freezing with items in dock

I only have about 50 items in my dock, so I'm not sure. This never happens to me, so my guess is that you have too many items in your dock. Try emptying some items out into a room, and see if it's any faster. Hope this helps!
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Old 03-13-2012, 05:54 PM   #3
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Default Re: Freezing with items in dock

Hi there, I'm so sorry to hear that! I recommend using a different browser, especially if you are using internet explorer. That browser often makes Webkinz accounts freeze If you are having further issues, I recommend contacting ganz and telling them about this problem. Here's the link: www.ganzestore.com/csform

Good luck!
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Old 03-13-2012, 07:26 PM   #4
blessed with a curse
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wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: Freezing with items in dock

which browser are you using? my account have probably over 5000 items and all my accounts expire this month
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Old 03-13-2012, 07:44 PM   #5
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Default Re: Freezing with items in dock

I have access to an expired account, and I've noticed that the dock is a bit weird, too. But this account only has a few hundred items in the dock, and as soon as I unload the dock everything is pretty normal.
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