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Old 06-07-2009, 11:59 AM   #1
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Default Answered: Foreign language problem on webpage

I recently updated my java on the laptop. Shortly thereafter….albeit the java update may just be a coincidence……..all of my webpages for webkinz are coming up all or in part in a german language now (I think german). I can still muddle around on the website as I kinda know where everything is and once I open the daily activities for example it comes up in English again. But it would be nice if I could get it all back to English. None of my other webpages are doing this, very strange. Anyone have any suggestions? thanks
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Best Answer - Posted by cocoharry
Hmmm...on the webkinz homepage, check what it says in the top right corner where the little world is. Make sure that it says English, and if it doesn't click on it, and reset that to English, which will be the first in the list (left hand side as it comes up in two columns).

I hope that works for you, otherwise I really am baffled!
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Old 06-07-2009, 12:16 PM   #2
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Default Re: Foreign language problem on webpage

Hmmm...on the webkinz homepage, check what it says in the top right corner where the little world is. Make sure that it says English, and if it doesn't click on it, and reset that to English, which will be the first in the list (left hand side as it comes up in two columns).

I hope that works for you, otherwise I really am baffled!
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Old 06-07-2009, 12:18 PM   #3
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Default Re: Foreign language problem on webpage

why dot you change language in the login page to English

I have my in Spanish, but something are not translated so i get them in english,, like you..
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Old 06-07-2009, 12:22 PM   #4
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Default Re: Foreign language problem on webpage

All I can say is to make sure that it says your Webkinz Account is in English. Maybe try calling Ganz if that doesn't work?
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Old 06-07-2009, 04:27 PM   #5
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Default Re: Foreign language problem on webpage

Everyone has given you good advice. You have to go to the Webkinz main page and change your language back to English and login from there. I once was experimenting trying to help someone else and accidentally set mine to Dutch.
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Old 06-07-2009, 04:31 PM   #6
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Default Re: Foreign language problem on webpage

Go up to the top of the homepage of webkinz and click english. If things don't clear up, call 1-866-WEB-KINZ
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Old 06-07-2009, 11:20 PM   #7
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Default Re: Foreign language problem on webpage

THANKS EVERYONE FOR YOUR TIME!!! I went to the top of the front page as you all suggested...it still said english but I selected it anyway-to pull up the list. Then I clicked on english and it changed everything back. Thanks again all-you guys are a godsend.
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