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Old 04-17-2009, 01:08 PM   #1
Lil Kinz
2Kiddos is an unknown quantity at this point

Question Unanswered: Food in Dock gone?/ Items stuck

My daughter has 4 accounts & all the food other than the Easter gifts that were in her docks are gone. We have a garden on 2 accounts & we keep about 15 to 30 food items that she grows in there. They are all gone. Does it do any good to try & call Ganz? Has anyone else had this problem. This happened on Easter Sunday & then Monday.

Also how do we get items unstuck in rooms. We have filled out the forms & nothing changes. We have placemats & books that have morphed on to the floor as well as a stuffed animal that has morphed itself into a couch.

This is my first post so if I am not doing this right please help.

Thank you for your time
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Old 04-17-2009, 02:16 PM   #2
me is bored xD
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Default Re: Food in Dock gone?/ Items stuck

I would suggest calling GANZ. They will be able to help (:
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Old 04-17-2009, 02:16 PM   #3
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Default Re: Food in Dock gone?/ Items stuck

Welcome to Webkinz Insider! So sorry you are having problems!
I would definitely call Ganz right away! Their number is 1-866-webkinz .

Good luck with your glitch ~ I hadn't heard of that one
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Old 04-17-2009, 02:18 PM   #4
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Default Re: Food in Dock gone?/ Items stuck

I am having the same problem! i really hope they fix this soon.... good luck with calling GANZ
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Old 04-17-2009, 02:20 PM   #5
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Default Re: Food in Dock gone?/ Items stuck

Yes , call Ganz.
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Old 04-17-2009, 03:15 PM   #6
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Default Re: Food in Dock gone?/ Items stuck

Hmmm, not sure why that happened.
Did you try to get your items out of your storage? It should be just below your dock/my stuff, with a brown box saying "Get Items From Storage". Otherwise, if that doesn't work, Call Ganz.
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