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Old 02-01-2010, 04:21 PM   #1
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Default Unanswered: Floating stuck Item Glitch! Help me!

Just look at the pic.

I was trying to build my black lab, Padfoot's master bedroom suite, but when I set up this place setting, I left, came back, and got this: :/

Click the image to open in full size.

I looked at the: Stuck Items thread, and it didn't really help with this situation. Someone help!
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Old 02-01-2010, 04:26 PM   #2
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Default Re: Floating stuck Item Glitch! Help me!

I thought that there is a customer service link to fill out...asks you for the room and item that is stuck. It takes a few days for someone at webkinz to fix the problem once they are notified.
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Old 02-01-2010, 04:31 PM   #3
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Default Re: Floating stuck Item Glitch! Help me!

I have the same thing with a Halloween place setting floating outside the room in the same spot. None of the tips worked for me either. I would fill out the stuck item form, I think I'll do that now myself....
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Old 02-01-2010, 04:35 PM   #4
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Default Re: Floating stuck Item Glitch! Help me!

Does it work for international players? :/
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Old 02-01-2010, 05:08 PM   #5
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Default Re: Floating stuck Item Glitch! Help me!

I have three exclusives stuck in that same corner in one room. I find it kinda funny yet exasperating. I'm not jumping to contact Ganz about unsticking them though.

Once they fix the front page go to [url=http://customerservice.webkinz.com/cs/us_en/ss.php]Webkinz
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Old 02-01-2010, 05:09 PM   #6
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Default Re: Floating stuck Item Glitch! Help me!

You can get to the form thru the main WW page, go to customer service.
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Old 02-01-2010, 05:09 PM   #7
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Default Re: Floating stuck Item Glitch! Help me!

View Post Originally Posted by DIBS
Does it work for international players? :/
Like an Asian account? It shouldn't matter.
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