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Old 04-01-2011, 11:57 AM   #1
Lil Kinz
 
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Krazigirl9591 is an unknown quantity at this point

Angry Unanswered: Flash player?!?!?!?

I haven't been on Webkinz in a long time, and when I went to the home page (before logging in) it had "download Adobe Flash Player" instead of the "Log In" button. But I have played Webkinz many times before and it has never said that! When I clicked on download Adobe Flash Player and then "download now", nothing happened. It said download complete, but when i went back to the Webkinz homepage it still said I didn't have Flash Player. Somebody please help me! I miss Webkinz World!
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Old 04-01-2011, 12:05 PM   #2
#1Michael Landon fan
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Default Re: Flash player?!?!?!?

U have to close that tab and try another one, if not call Ganz at: 1-866-WEBKINZ. I had that problem before too.
Hope I helped u !
Half Pint.
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Old 04-01-2011, 01:35 PM   #3
POLITOOOOOED!
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Default Re: Flash player?!?!?!?

Hmm,
I would try restarting the computer.
And also look it up,
I'm sure other people have had the problem.
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Old 04-01-2011, 01:41 PM   #4
iamawackywinner2
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Default Re: Flash player?!?!?!?

There has recently been a Flash update. Following reboot go to the Adobe.com and download Flash from there. You will need to close IE or FF, which ever browser you are using.
Hope this helps.
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Old 04-01-2011, 08:31 PM   #5
Try your best, your
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Default Re: Flash player?!?!?!?

I have the same problem instead of the normal link try this one---> Welcome to Webkinz
(it is the log in) so you are past that part. But for a warning it will sometimes log you off still (not that much, thank goodness) and say it crashed, but you can play it then ! Good luck! See you around!
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Old 04-02-2011, 01:15 PM   #6
no
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Default Re: Flash player?!?!?!?

Have you tried refreshing? You can also click on Customer Service, then you'll see a bar. On the top of that bar, you should see the Log In and new member buttons. =)
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Old 04-03-2011, 05:17 PM   #7
Theatre910
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Default Re: Flash player?!?!?!?

On some computers at one of our libraries, ff loads the main wk page fine, but ie shows that message.
If, instead, you put the mci2... address on ie [pulled from the ff window after starting the "play"], it plays fine. It is just not recognizing that it is loaded on the computer.
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Old 04-03-2011, 05:35 PM   #8
janesosquare
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Default Re: Flash player?!?!?!?

if your adobe flash is up to date, you can try force refreshing your browser by pressing crtl and f5. you can also clear your cache in your tools:stored history options... then if that doesn't work, try restarting your computer. this happens on one of the computers in our house sometimes. good luck!
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Old 04-03-2011, 05:41 PM   #9
I Rocks!!
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Default Re: Flash player?!?!?!?

After you download it you still have to install it. Go to your downloads, and double click on it to run through setup and installation. Then restart.
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