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Old 11-10-2009, 12:08 PM   #11
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

View Post Originally Posted by mosalazar
This is a great thread. I just had to reformat my hard drive and update my security due to becomming infected...... most of my weekend was spent doing this. I have since loaded AVG and now have this PLEASE WAIT delema with WW..... I didnt have this prior but would gladly have please wait and not all that crap that found its way to my laptop. Anyway I am too trying to resolve this so my daughter and I can have our daily fun on WW. She has been patiently waiting to adopt a pet and I will not let her due to the constant please wait and freezing up just tryng to put in a code at the code shop.....
By the way I tried to use the AVG fix above and turning off those little boxes and it didnt help. oh well time will tell
I have a 2 year paid subscription with AVG and never had a moments problem until I updated to the "new" version yesterday.

I don't recommend anyone use the internet with no virus protection. I'm only reporting here what I was willing to do in my desperation. After reading what the linkScanner did I turned off all 3 boxes and disabled it. I turned off everything in AVG except "Anti-virus" "Anti-spyware" "Anti-rootkit" and "license". I cleaned the cache/cookies/temp.files for each of the 3 browsers I use. I restarted the computer and once webkinz had loaded the pages a time or two, it is back to normal function.

I noticed that the ads were causing AVG to hesitate and then WW would flash quickly to the next set of ads and then would ask me nicely to "please wait". (Dwarf hunting comes in handy) I also notice that when I entered codes, it would freeze on "please wait" once the first 4 numbers had been entered and before the cursor came on for the second set of numbers.

Now I have a paid for virus program that I manually use. I turn the scan on daily. I turn it off to go WW and turn on to surf the rest of the internet.

Tealady77 gave me some insight that others were having WW/AVG problems and I will keep a check back here for more news.

Last edited by home50; 11-10-2009 at 12:14 PM..
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Old 11-10-2009, 03:08 PM   #12
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

Hi, just to let you know, I was having exactly the same problems, "please wait.." all the time, magical forest wouldn't load properly, daily activities wouldn't load, WW was totally unuseable, and all after a AVG update recently. I disabled the link scanner yesterday, as suggested and hey presto, I am seriously back to normal! Unbelievable and so nice. I just disable it when me and mine are on WW and then re-enable it. Just wanted to let you know, that for me at least this really worked!
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Old 11-11-2009, 07:59 PM   #13
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

THANK YOU FOR THIS THREAD...

I upgraded to AVG Free 9.0 this morning before I went to work and when I got home was experiencing a myriad of problems.

home50 pointed me to this thread and told me to disable linkscanner.

Not only did I get into Webkinz, I was so happy I listened to PJ Collie for a whole two seconds before I clicked back to the newspaper!

Man, what would I ever do without this wonderful website and the wonderful, helpful people here?

"Please wait" I suppose...

...and this...
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Old 11-12-2009, 02:37 AM   #14
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

I'm having similar problems as well. I don't get too many please waits, at least they don't bother me as much anymore, since it sometimes takes up to 20 attempts to even get on ww. Every time I try to sign in I get the Loading sign across the screen and it says transferring data to www.webkinz.com at the bottom of the screen. If it says this, it is not going to load and I will have to X out and re-type in username and password, OVER and OVER again until finally I get in. My DH says the site is too busy but I never used to have this problem. By the way I have avast as my security. I turned off everything in my firewall to see if this was the problem and it didn't change anything not to mention I don't like the idea of leaving myself open to getting infected. This just happened to me a month ago and we had over 60 worms released into our computer, what a mess to fix. The bottom line is Now my daughter can't even sign in to play ww and she is very frustrated and sad. I will sit here and re-type everything and repeatedly try to get logged in so she can play. I desperately need help with this as I have no idea what to do, what is causing the problem and I am not very tech. savvy. Any help would be appreciated. Thank You in advance.

Last edited by slbradshaw; 11-12-2009 at 04:12 AM..
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Old 11-12-2009, 03:02 AM   #15
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

View Post Originally Posted by slbradshaw
I'm having similar problems as well. I don't get too many please waits, at least they don't bother me as much anymore, since it sometimes takes up to 20 attempts to even get on ww. Every time I try to sign in I get the Loading sign across the screen and it says transaction in progress at the bottom of the screen. If it says this, it is not going to load and I will have to X out and re-type in username and password, OVER and OVER again until finally I get in. My DH says the site is too busy but I never used to have this problem. By the way I have avast as my security. I turned off everything in my firewall to see if this was the problem and it didn't change anything not to mention I don't like the idea of leaving myself open to getting infected. This just happened to me a month ago and we had over 60 worms released into our computer, what a mess to fix. The bottom line is Now my daughter can't even sign in to play ww and she is very frustrated and sad. I will sit here and re-type everything and repeatedly try to get logged in so she can play. I desperately need help with this as I have no idea what to do, what is causing the problem and I am not very tech. savvy. Any help would be appreciated. Thank You in advance.
Have you tried one or more different browsers to see if a different one works better for you? Firefox usually works well for me, but during one round of glitches Google Chrome was better. And strangely enough, until I found out about disabling the LinkScanner, Internet Explorer worked better than the others, which usually gives me the worst glitches and "please wait..." I would try a few (I think most of them are free), and see if that helps.
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Old 11-12-2009, 04:19 AM   #16
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

Can someone please explain to me how to turn off the linkscanner. When I Right click on the icon I can disable the whole program but I do not see anything that says linkscanner. Thanks again to everyone who is trying to help me. I just want my little girl to be able to play on WW again. I do not have any problems with anything else, just webkinz. We have Avast 4.8 antivirus protection , if this helps.
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Old 11-12-2009, 04:46 AM   #17
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

I HAV3E AVG TOO and no way am i disabling it for ww............. but what i do do is i dont disable all three of those boxes since the top one is for when you surf and the bottome one i s irrelevant................ what i do when i want to play is i disable the middle box, that is the active one that protects you from ads and things............... its the ads on ww that cause the problemd and avg is a wonderful program that will protect you........... id never ever disable it. so far this works for me and i dont have to close and reboot my browser this way either. try it. it solved the problem for me............. and when i go look into my cookies i DO FIND lots from ww........................ so they never had this problem before they started having all the ads they do................................... this solution works for me.................... and is simple to do and doesnt require much time or extra steps.............. then that way i can easily resume my online surfing if i recheck that middle box because then im protected................

good luck everyone

thank you for this thread!!!!!!!!!!!!!!
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Old 11-12-2009, 11:27 AM   #18
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

View Post Originally Posted by BASMAT
I HAV3E AVG TOO and no way am i disabling it for ww............. but what i do do is i dont disable all three of those boxes since the top one is for when you surf and the bottome one i s irrelevant................ what i do when i want to play is i disable the middle box, that is the active one that protects you from ads and things............... its the ads on ww that cause the problemd and avg is a wonderful program that will protect you........... id never ever disable it. so far this works for me and i dont have to close and reboot my browser this way either. try it. it solved the problem for me............. and when i go look into my cookies i DO FIND lots from ww........................ so they never had this problem before they started having all the ads they do................................... this solution works for me.................... and is simple to do and doesnt require much time or extra steps.............. then that way i can easily resume my online surfing if i recheck that middle box because then im protected................

good luck everyone

thank you for this thread!!!!!!!!!!!!!!
I suggest everyone keep a careful eye on things while we work through the AVG/WW conflict. I turned off all 3 boxes and windows informed me today I had picked up a worm.

I like Basmat idea and will try that.

slBradshaw: if you double click the AVG icon it will open the user interface. It is where you set what time it scans your computer, etc. Then if you click on linkscanner there, you will see 3 boxes.

Basmat!

Last edited by home50; 11-12-2009 at 11:32 AM..
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Old 11-12-2009, 04:29 PM   #19
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

View Post Originally Posted by slbradshaw
Can someone please explain to me how to turn off the linkscanner. When I Right click on the icon I can disable the whole program but I do not see anything that says linkscanner. Thanks again to everyone who is trying to help me. I just want my little girl to be able to play on WW again. I do not have any problems with anything else, just webkinz. We have Avast 4.8 antivirus protection , if this helps.
If you don't have AVG 9.0 antivirus, I think you're dealing with a different problem. Do all the obvious, like clearing cache, rebooting, etc. If you still have problems, try a different browser. Mozilla Firefox or Google Chrome work well for me, whereas Internet Explorer usually does not. Others like Safari or Opera, so try a few different ones to see if that helps. I think most of them are free to download. Hope you solve your problems soon!
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Old 11-12-2009, 06:58 PM   #20
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Default Re: Fixed the "Please Wait" freeze on our computer!!!

View Post Originally Posted by BASMAT
I HAV3E AVG TOO and no way am i disabling it for ww............. but what i do do is i dont disable all three of those boxes since the top one is for when you surf and the bottome one i s irrelevant................ what i do when i want to play is i disable the middle box, that is the active one that protects you from ads and things............... its the ads on ww that cause the problemd and avg is a wonderful program that will protect you........... id never ever disable it. so far this works for me and i dont have to close and reboot my browser this way either. try it. it solved the problem for me............. and when i go look into my cookies i DO FIND lots from ww........................ so they never had this problem before they started having all the ads they do................................... this solution works for me.................... and is simple to do and doesnt require much time or extra steps.............. then that way i can easily resume my online surfing if i recheck that middle box because then im protected................

good luck everyone

thank you for this thread!!!!!!!!!!!!!!
Thank YOU BASMAT and thanks to home50 for directing me to this post after she got the worms.

I took y'all's advice and re-checked all three linkscanner boxes, re-booted and then unchecked the middle box for WW.

Got in to WW as fast as I ever do , got my items from storage successfully and was able to navigate the site.

LOL about it being the ads! Until the Dwarf Diamond Digger madness, I had the third party ads BLOCKED. Now I'm afraid to block them in case they run another contest in 30 days.

Hmmmmmm...do you think the Snow White game was a nefarious plot to get us to accept 3rd party ads?

Naaaaah, Ganz wouldn't do anything just for the money...what was I thinking?

Thanks again to everyone in this most helpful thread!
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