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well i decided to just put out the money for an underwater room.. so my baby can have her room. since they gave me a regular room i really only got bullied out of 300 kinzcash so i guess i can live with that.. cuz i cant ever call when they are open.
Have someone call them. Make sure they have your user name. You could leave a message and tell them that you got a regular room and they can either change the room or maybe give you the money back because that shouldn't of happened.
We had the same problem. Adopted a seahorse and dolphin onto accounts with less than 10 pets and got regular rooms instead of underwater. We called Ganz, and they eventually got back to us, and put 1000 KC into each account to buy the underwater rooms. Do NOT buy the underwater room until you hear back from Ganz or they will not believe you. They will think the room you purchased came with the pet.
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