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Old 05-10-2011, 09:27 PM   #1
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Question Unanswered: Firefox log-in problem?

Whenever I try to log into WW using Firefox, I keep getting a message saying the information is not correct. I tried re-entering my info to no avail. What should I do?
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Old 05-10-2011, 10:33 PM   #2
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Default Re: Firefox log-in problem?

Caps lock on?
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Old 05-10-2011, 10:59 PM   #3
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Default Re: Firefox log-in problem?

View Post Originally Posted by mickey26
Caps lock on?
Nope. I've tried and re-tried countless times and I'm running out of ideas.
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Old 05-10-2011, 11:04 PM   #4
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Default Re: Firefox log-in problem?

I've never had this problem before so I'm just guessing.
Try this? Welcome to Webkinz
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Old 05-12-2011, 03:45 PM   #5
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Default Re: Firefox log-in problem?

This has happened to me before too. The only thing I can think of to suggest is either to try a different browser (I use Safari now) or try again in a couple hours or just restart your computer and then be SURE that you are typing it in correctly (I finally realized that I had been typing in my user name and my sister's password...) Good luck!
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Old 05-12-2011, 04:25 PM   #6
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Default Re: Firefox log-in problem?

well that doesn't happen to me at all except on regular internet i have no idea
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Old 05-12-2011, 08:38 PM   #7
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Default Re: Firefox log-in problem?

Maybe you should try to change your password using a pet code, then try to
log in again.
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Old 05-12-2011, 09:13 PM   #8
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Default Re: Firefox log-in problem?

Just try using a different browser, or maybe clear your cache on firefox. That usually seems to solve a lot of issues
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