Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Unanswered: Filling out Customer Service Ticket . . .
I have items stuck in my room and I need to contact Ganz. I have over 80 Webkinz. Which one should I use for my pet's secret code when filling out a Customer Service request? I tried my first Webkinz and it told me that was wrong.
Ok I figured mine out! I don't understand quite why it worked though.
You have to enter your birth date, right? I entered in the day first, then month, then year and it worked. I don't know why. Maybe because I entered in my birthdate wrong when I registered?
Good luck hope it works!
I believe any one on that account works.I did it once to get an stuck item out of my rooms and then did it again,but the 2nd time they told me that the information wasn't valid and did not match their records,no matter wich code I used.I suggest calling Ganz or,last resort (emailing them is awful and you never get a good reply) here is there email.
Never mind the email.They are no longer accepting them.
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