Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 06-19-2009, 10:37 PM   #1
jackie1549
Webkinz :)
 
Jackie1549's Avatar
Jackie1549 will become famous soon enough

Default Answered: Failing kinzville?

My son tried used the tutor option and failed a class. Has this happened to anyone else and does anyone know if Ganz will fix it if I call them?
Jackie1549 is offline Male
Best Answer - Posted by pfeagans01
I do the tutor EVERY blooming day-I have NEVER had that happen! How awful! Yes, if you & he(son) are POSITIVE that you paid for the tutor-I would perhaps consider giving Ganz a call...the call to Ganz will be quicker than playing ANY game to replace the 250kc! The # in case you need it is 1-866-932-5469
Sponsored Links
Old 06-19-2009, 11:04 PM   #2
ow! I'm
Gifted
 
sajcwebin's Avatar
sajcwebin has a spectacular aura about

Donation Level 3 
Default Re: Failing kinzville?

Umm... That's not supposed to happen. I use tutoring all the time for the Agility class and I have never failed. If you are sure that's what happened I think you'll have to call Ganz.

Good Luck!
sajcwebin is offline Female
Old 06-19-2009, 11:07 PM   #3
sqw123 is on a distinguished road

Default Re: Failing kinzville?

Hmm...That's not supposed to happen Contact them and get them to give your son's kinzcash back.
sqw123 is offline Female
Old 06-20-2009, 01:13 AM   #4
Webkinz :)
 
Ritzcracker's Avatar
Ritzcracker is stuck on replay
Ritzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replay

Default Re: Failing kinzville?

Is there any possibility that he x-ed out before it was finished? This is not supposed to happen. You could try calling about it, especially if it happens again.

By the way, don't use the tutor option too often - level 10 cannot be done by tutoring, and you probably won't pass if you haven't learned the necessary skills from the earlier levels.
Ritzcracker is offline Female
Old 06-20-2009, 01:22 AM   #5
Gifted
 
pfeagans01's Avatar
pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!pfeagans01 is not just visiting!

Default Re: Failing kinzville?

I do the tutor EVERY blooming day-I have NEVER had that happen! How awful! Yes, if you & he(son) are POSITIVE that you paid for the tutor-I would perhaps consider giving Ganz a call...the call to Ganz will be quicker than playing ANY game to replace the 250kc! The # in case you need it is 1-866-932-5469
pfeagans01 is offline
Old 06-20-2009, 02:48 AM   #6
Fae's a Very Purple
Banned
Faerielicious is a glorious beacon of lightFaerielicious is a glorious beacon of lightFaerielicious is a glorious beacon of light

Default Re: Failing kinzville?

I would call customer service and have them check. I've been tutoring Agility for three or so levels now, and this never happens to me. It goes from the yes/no screen directly back to the sign up sheet. Could he have clicked no by mistake? I don't know what happens then, but it would be weird if it would fail the class instead of sending him back to the sign up sheet to choose tutor/attend again.
Faerielicious is offline Female
Old 06-20-2009, 06:21 AM   #7
I'm now a
Webkinz :)
 
x-tiff's Avatar
x-tiff is a splendid one to beholdx-tiff is a splendid one to beholdx-tiff is a splendid one to beholdx-tiff is a splendid one to behold

Default Re: Failing kinzville?

Hmm..........that's not supposed to happen..... I would call Ganz their number is 1-800-WEBKINZ
x-tiff is offline Female
Old 06-20-2009, 08:34 AM   #8
I Love My
Webkinz :)
 
Midnights Bliss's Avatar
Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!

Default Re: Failing kinzville?

I agree with what everyone else has said.
That is not supposed to happen, so I would
try contacting Ganz and seeing if they can get
your kinzcash back.

- Midnights Bliss
Midnights Bliss is offline Female
Old 06-22-2009, 03:02 PM   #9
jackie1549
Webkinz :)
 
Jackie1549's Avatar
Jackie1549 will become famous soon enough

Default Re: Failing kinzville?

Thank you guys for all your help. I did end up calling Webkinz this morning but they said there was nothing they could do because it was a one time thing. They didn't give back the kinzcash or pass the class. I am not please at all with the brisk tone the customer service representative had.
Jackie1549 is offline Male
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 06:21 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts