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Old 04-02-2010, 05:06 PM   #1
batgirl2021
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Default Answered: Expired Deluxe Membership

My Deluxe Membership expired earlier today (Ganz has been sending many an email to remind me to renew!). So I did, only to find my "deluxe" items in my dock. Would I have lost ALL my deluxe items if I didn't renew??? Even ALL those deluxe items purchased at the estore??? If so, what a rip! I was a member in good standing when I acquired those items and made those purchases!

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Best Answer - Posted by kayembee
View Post Originally Posted by batgirl2021
OIC...the stuff in my pet's closet's was moved because I didn't have the closets anymore! Whew, I sure am glad my stuff went to my dock! I would've hated to loose all my cool clothes!

Thanks everyone! I feel better now.
No, you wouldn't have lost anything that was rec'd as a benefit of your membership - just that if you would have stored clothing items on your pets using the dress option those tabs would no longer be there. No one knows for sure what happens to the clothes.

On regular accounts you can only store five outfits per pet. On deluxe accounts you can store up to ten in these different tabs. As Jingles pointed out that can accumulate to an awful lot of clothes.

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Old 04-02-2010, 05:19 PM   #2
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Default Re: Expired Deluxe Membership

Nope, they would've stayed
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Old 04-02-2010, 05:27 PM   #3
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Default Re: Expired Deluxe Membership

Your items will stay in your account. You just won't get a deluxe gift bag next month if you don't renew.
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Old 04-02-2010, 05:33 PM   #4
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Default Re: Expired Deluxe Membership

The only problem you may have had if you didn't renew would be any clothing stored on the Dress My Pet option that has the Deluxe tabs. Without Deluxe you don't have those extra tabs, so you wouldn't have access to the clothes stored there. In the past they have not just bounced back to your dock. last I heard, even a Ganz rep did not know where they went.
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Old 04-02-2010, 06:02 PM   #5
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Default Re: Expired Deluxe Membership

View Post Originally Posted by kayembee
The only problem you may have had if you didn't renew would be any clothing stored on the Dress My Pet option that has the Deluxe tabs. Without Deluxe you don't have those extra tabs, so you wouldn't have access to the clothes stored there. In the past they have not just bounced back to your dock. last I heard, even a Ganz rep did not know where they went.
OIC...the stuff in my pet's closet's was moved because I didn't have the closets anymore! Whew, I sure am glad my stuff went to my dock! I would've hated to loose all my cool clothes!

Thanks everyone! I feel better now.
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Old 04-02-2010, 06:04 PM   #6
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Default Re: Expired Deluxe Membership

All my clothes that were in the Deluxe slots were in my dock. Now that I have renewed my membership I have to put about 500 pieces of clothing back on my pets. I am not happy!!! I will make sure I renew before it expires next year.
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Old 04-02-2010, 06:19 PM   #7
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Default Re: Expired Deluxe Membership

View Post Originally Posted by batgirl2021
OIC...the stuff in my pet's closet's was moved because I didn't have the closets anymore! Whew, I sure am glad my stuff went to my dock! I would've hated to loose all my cool clothes!

Thanks everyone! I feel better now.
No, you wouldn't have lost anything that was rec'd as a benefit of your membership - just that if you would have stored clothing items on your pets using the dress option those tabs would no longer be there. No one knows for sure what happens to the clothes.

On regular accounts you can only store five outfits per pet. On deluxe accounts you can store up to ten in these different tabs. As Jingles pointed out that can accumulate to an awful lot of clothes.

Click the image to open in full size.
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File Type: jpgdeluxe dress my pet.JPG (54.5 KB, 52 views)

Last edited by kayembee; 04-02-2010 at 07:33 PM.. Reason: correction
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Old 04-02-2010, 06:37 PM   #8
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Default Re: Expired Deluxe Membership

View Post Originally Posted by JINGLES139
All my clothes that were in the Deluxe slots were in my dock. Now that I have renewed my membership I have to put about 500 pieces of clothing back on my pets. I am not happy!!! I will make sure I renew before it expires next year.
I agree. It takes me forever to put my outfits together.
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Old 04-02-2010, 07:27 PM   #9
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Default Re: Expired Deluxe Membership

View Post Originally Posted by kayembee
No, you wouldn't have lost anything that was rec'd as a benefit of your membership - just that if you would have stored clothing items on your pets using the dress option those tabs would no longer be there. No one knows for sure what happens to the clothes.

On regular accounts you can only store one outfit per pet. On deluxe accounts you can store up to ten in these different tabs. As Jingles pointed out that can accumulate to an awful lot of clothes.

Click the image to open in full size.
Regular members do actually have 5 slots, just not 10....
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Old 04-02-2010, 07:29 PM   #10
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Default Re: Expired Deluxe Membership

I haven't used the deluxe tabs to store clothes on my pet because I was worried about what might happen to them. But kayembee is not quite right. With regular accounts you can store five outfits per pet. You just don't have the other 5 that are labeled deluxe. I figure 5 outfits per pet is enough.
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