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I am aware that webkinz accounts do not expire anymore.
There is one account I have that is long expired and I would like to get into again.
I know the password and username and keep trying to log on and get this error: "I'm sorry. Something is wrong with our servers this time, please try again later."
The only problem is I've had the issue for a long time when trying to log onto this account.
Does this mean my account is gone? Or do I need to try and reset the password and see if that helps? (I think I had one of the pet codes somewhere).
Is anyone else getting this issue?
Please let me know!
I would try using the pet codes, as I have an expired account and it's not saying this.
If it still won't let you in, contact Ganz and ask them why it won't let you in
Originally Posted by kinzpost
That's not true, my "expired" account expired before they made the announcement. I still play on it every once and a while
Originally Posted by Koodo
Aww, that's too bad that's happening. I think it may be closed up forever because it expired before GANZ annouced the no expiration date.
Thank you both for the fantastic reply!
I'm going to try and find the pet code (I know it is somewhere I just don't know where exactly) and try resetting the password to see if that works.
Chances are I could be using the wrong password.
And I know they brought back all the once expired accounts.
So there was no limit?
ANY expired account (no matter the length of time) was brought back I take it?
It isn't giving me an invalid login info error, but a server one.
I might contact ganz if I find the code and the password still doesn't work.
Thanks for the help guys.
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