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Old 12-09-2011, 01:21 PM   #1
GLUB GLUB ♥
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Default Unanswered: Expired Account Question

Hello there!
I am aware that webkinz accounts do not expire anymore.
There is one account I have that is long expired and I would like to get into again.
I know the password and username and keep trying to log on and get this error: "I'm sorry. Something is wrong with our servers this time, please try again later."
The only problem is I've had the issue for a long time when trying to log onto this account.
Does this mean my account is gone? Or do I need to try and reset the password and see if that helps? (I think I had one of the pet codes somewhere).
Is anyone else getting this issue?
Please let me know!
Thank you!
Blythe is offline Female
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Old 12-09-2011, 02:15 PM   #2
Jigoku Shoujo
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kinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonderkinzpost wows us all with wonder

Default Re: Expired Account Question

Sorry this is happening

I would try using the pet codes, as I have an expired account and it's not saying this.
If it still won't let you in, contact Ganz and ask them why it won't let you in
kinzpost is offline Female
Old 12-09-2011, 02:38 PM   #3
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Default Re: Expired Account Question

Aww, that's too bad that's happening. I think it may be closed up forever because it expired before GANZ annouced the no expiration date.
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Old 12-09-2011, 02:42 PM   #4
Jigoku Shoujo
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Default Re: Expired Account Question

^^^

That's not true, my "expired" account expired before they made the announcement. I still play on it every once and a while
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Old 12-09-2011, 03:25 PM   #5
GLUB GLUB ♥
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Default Re: Expired Account Question

View Post Originally Posted by kinzpost
Sorry this is happening

I would try using the pet codes, as I have an expired account and it's not saying this.
If it still won't let you in, contact Ganz and ask them why it won't let you in
View Post Originally Posted by kinzpost
^^^

That's not true, my "expired" account expired before they made the announcement. I still play on it every once and a while
View Post Originally Posted by Koodo
Aww, that's too bad that's happening. I think it may be closed up forever because it expired before GANZ annouced the no expiration date.
Thank you both for the fantastic reply!

I'm going to try and find the pet code (I know it is somewhere I just don't know where exactly) and try resetting the password to see if that works.
Chances are I could be using the wrong password.

And I know they brought back all the once expired accounts.
So there was no limit?
ANY expired account (no matter the length of time) was brought back I take it?
It isn't giving me an invalid login info error, but a server one.

I might contact ganz if I find the code and the password still doesn't work.
Thanks for the help guys.
Blythe is offline Female
Old 12-09-2011, 03:28 PM   #6
Jigoku Shoujo
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Default Re: Expired Account Question

Alright!
Good luck!
kinzpost is offline Female
Old 12-10-2011, 01:03 AM   #7
hi
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Default Re: Expired Account Question

I'm sorry this problem is occuring for you. It seems strange, but it might work if you find one of the pet codes. If that doesn't work, you can always contact Ganz about it.
tigerdove is offline
Old 12-10-2011, 01:36 AM   #8
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Default Re: Expired Account Question

I would try the code and see what happeneds. If that does not work, call Ganz for more information.
Gringersnap is offline Female
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