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Old 07-19-2009, 08:07 AM   #1
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Default Answered: Expired account?

Hey yall

Well my account expired 12 days ago, and now my grace period is over. Does that mean i have lost the account forever? Can i still adopt a pet to renew it? Thank you so much !
-Claire :]
xoxoilyalyssa is offline Male
Best Answer - Posted by PaperButterfly
View Post Originally Posted by xoxoilyalyssa
oh, okay. because it said my grace period is over too.
-Claire :]
Hi Claire, If you really want to keep your old account and if you have a new pet you want to register, I would give Ganz a call on Monday before too much time has passed and maybe they will open your old account. I'd say it's worth a try so you don't loose everything on your old account and have to start all over. Ganz phone number: 1-866-932-5469
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Old 07-19-2009, 08:09 AM   #2
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Default Re: Expired account?

Nope. You will have 30 days to renew it from the day it expires.

- Midnights Bliss
Midnights Bliss is offline Female
Old 07-19-2009, 08:12 AM   #3
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Default Re: Expired account?

So if it's been 12 days and there is a 30 day grace period you probably still have time!
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Old 07-19-2009, 08:20 AM   #4
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Default Re: Expired account?

oh, okay. because it said my grace period is over too.
-Claire :]
xoxoilyalyssa is offline Male
Old 07-19-2009, 08:21 AM   #5
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Default Re: Expired account?

OH. I think they did change it. So you will have to loose all your stuff and start a new account. I am o sorry.
Old 07-19-2009, 08:42 AM   #6
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Default Re: Expired account?

View Post Originally Posted by xoxoilyalyssa
oh, okay. because it said my grace period is over too.
-Claire :]
Hi Claire, If you really want to keep your old account and if you have a new pet you want to register, I would give Ganz a call on Monday before too much time has passed and maybe they will open your old account. I'd say it's worth a try so you don't loose everything on your old account and have to start all over. Ganz phone number: 1-866-932-5469
PaperButterfly is offline Female
Old 07-19-2009, 08:47 AM   #7
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Default Re: Expired account?

No you have a month to buy a new webkinz and then all your items will still be there. But if you do not get a webkinz before. Your account will disappear. So hurry and go buy a webkinz before its too late!
HawaiianBreeze is offline Female
Old 07-19-2009, 08:47 AM   #8
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Default Re: Expired account?

Thank you everyone! This is so helpful
xoxoilyalyssa is offline Male
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