| 05-07-2008, 04:53 PM || #5 |
Happily at last, a
Join Date: Mar 2008
| | Re: Exclusive problem!
This happened when we tried to adopt a velvety elephant. Do you have an empty space showing up in your dock? There seem to be frequent glitches with exclusive items/superbeds that involve simply not showing up. Try dragging an empty space (if you have one) to your room and placing it there. One time we adopted another pet and did not recieve the exclusive item. We contacted Ganz and they said they would fix it, but they never did. (March)
Originally Posted by pooknnook
OK, so my sons have both adopted 2 new webkinz, the first son, on his account added his and he got no exclusive gift, just the PSI
and the PSF. My second son adopted his today and got the same! What gives? Is Webkinz no longer giving out the gifts? I tried doing a search in the "help" section of the Ganz site and found where it says they do get an exclusive item when they adopt a new webkinz. I can't find anywhere on the site to request help for that on the Webkinz site- can anyone help???
Sometimes, unfortunately, you just have to miss out on the exclusive. It's frustrating when you think how much you pay, but that's the way the site runs. They have so many people with so many problems that they can't always get to everything. Try contacting them anyhow through the questions/comments section. Maybe they'll be able to get the item for you. Hope it's the one you want!
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