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Old 03-23-2009, 09:40 PM   #1
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Default Unanswered: Exclusive item is stuck!!! Help me!!!

I was trying to help my little sister by redecorating her spotted leopards room. But, on accident her Webkinz Theme Music Box got stuck on the ballerina side table! She is very angry, what can I do to get it unstuck???
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Old 03-23-2009, 09:44 PM   #2
oo hoo! I ♥ my
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Default Re: Exclusive item is stuck!!! Help me!!!

Hello. Here is a guide that may help you:

http://www.webkinzinsider.com/forum/...-guide-380551/

Good luck!
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Old 03-23-2009, 10:04 PM   #3
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Default Re: Exclusive item is stuck!!! Help me!!!

You can try changing rooms ,or loging off then on again if that does not work send Ganz an email about a stuck item thet Will fix it and put it on the dock for you ! tell your sister Not to worry it is an easy fix ! Good Luck !
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Old 03-23-2009, 10:05 PM   #4
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Default Re: Exclusive item is stuck!!! Help me!!!

View Post Originally Posted by cookie_monster2
I was trying to help my little sister by redecorating her spotted leopards room. But, on accident her Webkinz Theme Music Box got stuck on the ballerina side table! She is very angry, what can I do to get it unstuck???

There is a form in WW to fill out for Ganz and the will help you get the item unstuck!!
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Old 03-23-2009, 10:41 PM   #5
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Default Re: Exclusive item is stuck!!! Help me!!!

I went on to do the what the guide says and when I went into the room, it was unstuck!
Its all good now.
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Old 03-23-2009, 10:43 PM   #6
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Default Re: Exclusive item is stuck!!! Help me!!!

Glad to see it worked out fine...your a great big sister!!!
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Old 03-24-2009, 04:05 PM   #7
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Default Re: Exclusive item is stuck!!! Help me!!!

View Post Originally Posted by daddywebkinz
Glad to see it worked out fine...your a great big sister!!!

Thanks! She decorates all her pets rooms in them same way, so she needed the help.
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Old 03-24-2009, 04:30 PM   #8
oo hoo! I ♥ my
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Default Re: Exclusive item is stuck!!! Help me!!!

View Post Originally Posted by cookie_monster2
I went on to do the what the guide says and when I went into the room, it was unstuck!
Its all good now.
Glad I was able to help and that getting your sister's stuff unstuck worked
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Old 03-24-2009, 07:11 PM   #9
ebaday
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Default Re: Exclusive item is stuck!!! Help me!!!

I'm sorry that happened to you! Luckily there are some quick solutions to this!

Here is a thread here on WI that explains how to unstick an item all by yourself!

http://www.webkinzinsider.com/forum/...-guide-380551/

Here is a link to Webkinz's Coustomer Service page that you can use to request an item to get unstuck.

Webkinz® - I Have Something Stuck!

Good luck!
Old 03-24-2009, 08:09 PM   #10
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Default Re: Exclusive item is stuck!!! Help me!!!

Try logging off and logging back in. Also, GANZ can help get it 'unstuck'.



-Pugs
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