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Old 03-23-2008, 04:31 AM   #11
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HeatherKl is an unknown quantity at this point

Default Re: EVERYTHINGS GONE!!!

View Post Originally Posted by darleina
That happened to me and after doing everything I could think of my GC told me to clear my history and all my temp files ! She was right when I loged back in everything was right where I left it so dont Panic !!!

I have tried clearing my history, cookies, and temporary internet files several times and it isn't working. I plan to keep trying it though, because you never know when or if it will work! I believe it must have something to do with internet providers because I asked my mom to try logging in to all 3 of our accounts from her house and she says she see all our items just fine in the docks and rooms. However, when I log in here at home I see nothing on all 3 of our accounts. I know our stuff is there, it is just a glitch. This exact thing happened to me back in January when they started making some big changes. Last time it took a week before it came back. I have emailed Webkinz about it, not that that helps. LOL I just have to wait and be patient.

---------- HeatherKl added 5 Minutes and 4 Seconds later ----------

View Post Originally Posted by divinegymgirl
when did you log in?
I logged in Saturday night. I can't get in right now because I guess they are still doing maintenance. However, I don't know when this glitch began for me because I have had the flu along with my kids so we haven't been on Webkinz for several weeks. I logged on tonight to check out what was going on for Easter to find all of our accounts with no items. Nice Easter gift! LOL

Last edited by HeatherKl; 03-23-2008 at 04:31 AM.. Reason: Automerged Doublepost
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Old 03-23-2008, 11:08 AM   #12
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banditpink is an unknown quantity at this point

Default Re: EVERYTHINGS GONE!!!

Here's what I would do. Write to Plumpy, change your password, don't tell your password to ANYONE or make it related to your username, and go to contact us and write to ganz. Also start saving money to rebuy the stuff you lost. I hope this helps.
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