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Old 02-16-2009, 05:22 PM   #11
is the best
Webkinz :)
 
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Default Re: EVERYTHING in my Asian (Ichiban) Theme room disappeared :(

Im sorry this happened to you :-( Maybe if you clear your cache it will all come back or maybe if you wait a couple days. If you have tried these and they didn't work, try doing Customer Support
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Old 02-16-2009, 05:27 PM   #12
Neriah
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Default Re: EVERYTHING in my Asian (Ichiban) Theme room disappeared :(

maybe someone found your password and hacked into your account
Old 02-16-2009, 05:31 PM   #13
band guys are so
Gifted
 
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Default Re: EVERYTHING in my Asian (Ichiban) Theme room disappeared :(

It has not happened to me ever but I think I know why it happened to you. Someone could have hacked your Webkinz account. Did you have any extra Kinz Cash? But walls? Grey paint? It could be a glitch. Call, e-mail, or write GANZ with your problem and I sure hope they could fix it for you!

Hope I helped you

--Σmma
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Old 02-16-2009, 05:31 PM   #14
Gift Guru
 
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Default Re: EVERYTHING in my Asian (Ichiban) Theme room disappeared :(

This has happened to me before a couple of times, and boy, is it ever scary when it first happens! I really thought someone had gotten into my account, but then I realized it was just the one room. I had to log out and log back in a few times on both occasions, and then suddenly the room was back to normal. I did not clear my cache at all, it just seems to correct itself.

Try logging in and out a few times and if that doesn't work, I would definitely give GANZ a call and see if they can assist.

I know how you're feeling, it's awful walking into one of your favourite rooms to see everything missing. *gives you a little hug and hopes everything returns as magically as it disappeared!*
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Old 02-16-2009, 06:29 PM   #15
ill miss you all!
Banned
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Default Re: EVERYTHING in my Asian (Ichiban) Theme room disappeared :(

View Post Originally Posted by Neriah
maybe someone found your password and hacked into your account

If that was the case, would they really take W-Shop items? Probably not.


Also, they canNOT remove walls and flooring.
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