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Old 07-08-2010, 03:03 PM   #11
hat's up Buttercup?
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by Webkinz-Waffles
You were probably hacked I'm sorry to say... the hacker sold/kinzposted some of your items and sold the rest. If not then it's a glitch but if anyone knew your password than there's a huge chance you where hacked.
If the hacker sold the rest, why did he say that his money was the same?

I am almost positive it was a glitch. You can only kinzpost three items a day. Clear your cache, restart your computer, and try again. Perhaps try a different browser, too. If all else fails contact Ganz at 1-866-WEBKINZ (get a parent to call in if you're under 18 ) or use their contact form on the website. Hope you get your items back soon!
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Old 07-08-2010, 04:22 PM   #12
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by Webkinz-Waffles
You were probably hacked I'm sorry to say... the hacker sold/kinzposted some of your items and sold the rest. If not then it's a glitch but if anyone knew your password than there's a huge chance you where hacked.
No, kinzpost costs money, so that if the money's the same, that's probably not true?
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Old 07-08-2010, 11:25 PM   #13
e all need love!
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Default Re: Everything on my account GONE!!!!!

It's very common for a few, a lot or even most of the items in an account to "go invisible" -- they're not gone; you just can't see 'em.
This happens to me from time to time, and although it's scary, it's not serious.
Log out, clear your cache, log back in and your stuff should all be right back where it's supposed to be : )
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Old 07-09-2010, 01:14 AM   #14
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Default Re: Everything on my account GONE!!!!!

It is probably a glitch. I suggest calling GANZ now. Or try changing your password. Someone could've hacked you
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Old 07-09-2010, 02:11 PM   #15
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Default Re: Everything on my account GONE!!!!!

what everyone else said about all the glitches & etc
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Old 07-09-2010, 03:24 PM   #16
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by playmobilman
Gone!!!!!!!Everything from the pets clothing to all my rares and exlusives!!!!!! Only my money and walpaper was the same.
I am sorry about that.... either someone got onto your file or Ganz did it.
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Old 07-09-2010, 04:28 PM   #17
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by Baby_G
You were probably hacked OR Ganz messed up on something.
So maybe call Ganz.
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Old 07-12-2010, 05:33 PM   #18
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by mommaluvsmush
It's very common for a few, a lot or even most of the items in an account to "go invisible" -- they're not gone; you just can't see 'em.
This happens to me from time to time, and although it's scary, it's not serious.
Log out, clear your cache, log back in and your stuff should all be right back where it's supposed to be : )
My dd just had that happen. A few of her items went missing in a room. Logged out, cleared cache and logged back in and everything was back.

I hope you will update us on what happened!
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