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Old 07-08-2010, 06:05 AM   #1
alking on water
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playmobilman's Avatar
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Exclamation Unanswered: Everything on my account GONE!!!!!

Gone!!!!!!!Everything from the pets clothing to all my rares and exlusives!!!!!! Only my money and walpaper was the same.
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Old 07-08-2010, 09:54 AM   #2
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Default Re: Everything on my account GONE!!!!!

Ganz probably did something when they did maintenance this morning. If it is not fixed soon i would recomend calling Ganz. Ganz will fix this problem for you!! I hope you get all your items back soon You might have been hacked too i hope that is not the scenario! Try to figure out if anybody knows your password.

Last edited by rockstar121; 07-08-2010 at 04:41 PM..
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Old 07-08-2010, 10:36 AM   #3
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Default Re: Everything on my account GONE!!!!!

Does anyone know your password? Did you leave out your code for someone to steal? If not then it's probably just a glitch.
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Old 07-08-2010, 12:32 PM   #4
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Default Re: Everything on my account GONE!!!!!

You were probably hacked I'm sorry to say... the hacker sold/kinzposted some of your items and sold the rest. If not then it's a glitch but if anyone knew your password than there's a huge chance you where hacked.
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Old 07-08-2010, 01:16 PM   #5
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Default Re: Everything on my account GONE!!!!!

Sounds like a Ganz glitch to me. Have you cleared your cache? If so, then definitely call Ganz if the stuff doesn't come back. I don't think you've been scammed since your cash is the same and you were on recently.
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Old 07-08-2010, 01:30 PM   #6
disney world.
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Default Re: Everything on my account GONE!!!!!

maybe its a glitch! dont go on for a day or two, and maybe, it'll be back!

or did anyone know youre password? even if no one did, they couldve figured it out and hacked you! (i HATE ppl who do that)

was youre password something easy to figure out, like "password" or your name or something?

just calm down. I wish you best of luck. It happens to a lot of people.

GOODLUCK (:

xxxxxx

or did someone get your code?

to change your password.
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Old 07-08-2010, 01:31 PM   #7
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Default Re: Everything on my account GONE!!!!!

You were probably hacked OR Ganz messed up on something.
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Old 07-08-2010, 01:33 PM   #8
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by tarabella9
Does anyone know your password? Did you leave out your code for someone to steal? If not then it's probably just a glitch.
I think the same. If no one has your password, them glitches of Ganz, can be real annoying and scary sometimes.
I hope you get everything back. Please let us know the end result.
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Old 07-08-2010, 01:38 PM   #9
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Default Re: Everything on my account GONE!!!!!

Call 1800-web-kinz that will get you the Ganz people. Do you have any screen shots of your rooms? or did you get anything from the eshop that can also prove you had all your stuff. Good luck!
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Old 07-08-2010, 01:39 PM   #10
ill make Xmas great
 
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Default Re: Everything on my account GONE!!!!!

View Post Originally Posted by Webkinz-Waffles
You were probably hacked I'm sorry to say... the hacker sold/kinzposted some of your items and sold the rest. If not then it's a glitch but if anyone knew your password than there's a huge chance you where hacked.
It would have to keep the KC amount, or it's a glitch.
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