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here is the number to call webkinz directly. They are really good on getting back to you My grandson forgot his password and couldn't get on. I called them and they called back the day after and everything is fine now.
1-866-932-5469............ You will probably get an answering machine, but they will call back.
Lots of luck. I feel so bad for your daughter........I know my grandson was heartbroken thinking he would never get on again.......
Chrissy, the SAME thing happened to me! I could not do any of the daily things, play in the arcade and could not feed my pet at my house. I could do the stuff at work though.... I could only play games in the tourny area at my house. Very, very odd. I played the everything I could at work to build up cash and then bought soooo much food and fed my pets and got all their health and happiness up while I was on a PC that i could see everything on. Finally, after clearing out cookies and de fragging my pc, webkinz world started working right again! try doing that... I read in your posts that you have tried everything else, but when I was at the point you are now, I was willing to try anything! When i got my pc i was otld that when you run animated things alot, like WW!, pcs tend to run slower and slower and you have to clean them out more. I am finding that that is very true in my case...good luck!
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