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Old 02-17-2009, 11:50 AM   #1
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Default Unanswered: to everyone who cant do the gem hunt and the WOW

ive been having the same problem, (it says i already had my turn doing gem hunting, wheel of wow and bingo )i emailed Ganz and they said that it was a glitch in the system and they are working to fix it. but thay cant give me a timetable as to when. but they said it will be fixed evenually. i hope that helps! so less people can be confused...
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Old 02-17-2009, 12:10 PM   #2
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Default Re: to everyone who cant do the gem hunt and the WOW

Well not to burst your bubble..but that's just a written letter to EVERYONE who emails them about a glitch.

but thanks for posting
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Old 02-17-2009, 12:45 PM   #3
28 Pets Since Dec.28
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Default Re: to everyone who cant do the gem hunt and the WOW

Thank you Gripper and Robbie!

Robbie: Thank you for actully taking the time to Email Ganze to let them know, and sharing with us what we know.

Gripper: Thank you for letting us know how the post is automaticly sent to everyone with a glitch problem. We wouldn't want people having false information!

So to rap it up, even tho we are sure it is a glitch, lets not make any assumtions!!!
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Old 02-17-2009, 06:08 PM   #4
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Default Re: to everyone who cant do the gem hunt and the WOW

I also emailed them AGAIN today (also did 2 emails last week regarding the problem).

I haven't received back the usual "canned" response that we normally get. I got a little more aggressive with this email, asking them specifically why they can manage to keep some accounts running fine and yet other accounts have been down in part for almost a week. I also told them that it is very frustrating trying to explain to a younger child why it is that her brother & sister's accounts work perfectly and yet her's doesn't allow her to get a coupon from the machine, or do her gem mining or wheel of wow along with several other hourly events.

Hopefully they will get us going again soon.
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Old 02-18-2009, 05:41 PM   #5
Delta333
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Default Re: to everyone who cant do the gem hunt and the WOW

I was having the same issue, I emailed them yesterday and today I am at least able to spin the wheel of wow.. But still no Curio.
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Old 02-18-2009, 05:57 PM   #6
mdnash
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Default Re: to everyone who cant do the gem hunt and the WOW

I'm having the same problem.
I can't do my gem search at ALL.
It says ive already done it for the day.
I'm lucky that I already have 3 COWs, but it does annoy me a little.
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