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Old 10-03-2008, 08:12 AM   #71
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

Yeah I still can't get into my webkinz room, Curio Shop, or the W Shop. How do you clear your cookies?
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Old 10-03-2008, 08:29 AM   #72
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

View Post Originally Posted by nettne
remember a while back the website address changed when they first put in the "pick language" well it has happened again.
1. clear all browsing & chache, & cookies
2. type in http://www.webkinz.com/us_en/, ( the OLD one had a "2" in it)
3. pick country, now at the top right of page.
4. do not use the old tab, make a new one. the old tab will take you back to old log in page.
WW will not tell you but whenever they make overhaul changes this may happen.

hope this helps , It drove me crazy till I figured it out on my own yesterday !

---------- nettne added 1 Minutes and 38 Seconds later ----------

I have IE & mozilla and had to do this for both because the change effected them both
Thank you so much!!!! Everything is working better now. Still some bugs but I can get into things. Still so much trouble to go through when they change things.
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Old 10-03-2008, 08:36 AM   #73
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

Yes, off and on the curio shop has either been a blue screen, just the background with no Arte and then today I saw the background with the top half of Arte and no table. I would post the picture but haven't yet figured out how to do that. :abn:

[IMG]file:///C:/DOCUME%7E1/Cheryl/LOCALS%7E1/Temp/moz-screenshot-4.jpg[/IMG]
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Old 10-03-2008, 08:39 AM   #74
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

thankfully, I haven't had any trouble with getting into different areas of wkw.
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Old 10-03-2008, 08:48 AM   #75
owzer!! I am
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

well...I am happy to see that some of you are having better luck than the rest of us. I still can not access many parts of WW. I spoke to a Ganz rep. yesterday and all they could tell me is that they are currently working on it. Still bumms me out no matter what color you paint it....just patiently waiting here!!
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Old 10-03-2008, 08:50 AM   #76
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

Same here I just put up a thread about it!
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Old 10-03-2008, 09:06 AM   #77
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

Update on mine... Still can't get into arte or the academy... but did get into my room and w shop.
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Old 10-03-2008, 09:23 AM   #78
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

I can't get into my room so I don't dare adopt my Pug yet. Also can't get into Curio or WW shop. Somebody I know adopted there Pug on Wednesday and didn't get a Loot Bag. I told him to call Ganz but he said there wasn't any use because they wouldn't do anything. It's so discouraging. This is really bad.

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Old 10-03-2008, 10:24 AM   #79
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Default Re: Is everyone else still kept out of W shop, curio shop, etc.?

I adopted my pug Wed before I knew there were problems. But when I cleared the cache and managed to get into my room today, I did finally get the loot bag. So there is hope.
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