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Old 03-21-2009, 04:07 PM   #1
Bulfrogger
Webkinz :)
Frog0bsession is an unknown quantity at this point

Exclamation Unanswered: EVERY ROOM EMPTY!

I logged off for 5 min to take a phone call.

Logged back on to find EVERY item from my dock GONE!

When I went to 'My room'... the room was EMPTY! I went to another room... EMPTY! Every one of my 30 rooms is EMPTY!!

We can't e-mail Ganz now, and the office won't be open untill Monday... WHAT CAN I DO? I'm so upset!!

Please help!
Frog0bsession is offline
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Old 03-21-2009, 04:11 PM   #2
RLG
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Default Re: EVERY ROOM EMPTY!

I'm really sorry to hear that That once happened to my friend. Well I don't think you can do anything besides call, but one tip is never accept friends requests from people you don't know. Hackers have special tools that can like find out your password from just your username.
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Old 03-21-2009, 04:13 PM   #3
My Mommy Says I'm
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Default Re: EVERY ROOM EMPTY!

I'm sorry. It could be just a glitch. Try logging in and out agian. Hope it is solved soon!
Amymt is offline Female
Old 03-21-2009, 04:14 PM   #4
Gift Guru
 
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Default Re: EVERY ROOM EMPTY!

Did you try logging out ang logging back in? If you didn't, I would give it a try.
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Old 03-21-2009, 04:16 PM   #5
KellanluvsmecuzI'm
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Default Re: EVERY ROOM EMPTY!

You should try logging out and then back in. It is probably just a glitch, and I doubt somebody hacked into your account within five minutes, and sent everything away!! If it's not back, when you log back on, then I'd call Ganz ASAP on Monday! I'm sorry I couldn't help much, but I hope I did. Good Luck, and I wish you the best!
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Old 03-21-2009, 04:21 PM   #6
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Default Re: EVERY ROOM EMPTY!

I'm so sorry that happend

Try doing what the others suggested... I wish you luck
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Old 03-21-2009, 04:27 PM   #7
Bulfrogger
Webkinz :)
Frog0bsession is an unknown quantity at this point

Default Re: EVERY ROOM EMPTY!

I logged off, then on again.

Agree, there would be NO way someone could hack and send off 30 rooms of items in that short of time.

I'm clearing my cookies, disk clean up, then going to re start.

I have only family members on my friends list. I do not go to you tube. We have not only a sofwear firewall, but a hardware one as well.

My son works for the USAF in internet security. He has locked down my computer so tight, I can't go into any chat room but this one. LOL

If I want to try to go to any place that allows chat. I have to give him the site for him to configure the firewall to allow it.

*crosses fingers*

Hoping the computer clean up and cool off will fix this.

Thank you for all your advice so fast!
Frog0bsession is offline
Old 03-21-2009, 04:33 PM   #8
Gift Guru
 
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Default Re: EVERY ROOM EMPTY!

View Post Originally Posted by Frog0bsession
I logged off, then on again.

Agree, there would be NO way someone could hack and send off 30 rooms of items in that short of time.

I'm clearing my cookies, disk clean up, then going to re start.

I have only family members on my friends list. I do not go to you tube. We have not only a sofwear firewall, but a hardware one as well.

My son works for the USAF in internet security. He has locked down my computer so tight, I can't go into any chat room but this one. LOL

If I want to try to go to any place that allows chat. I have to give him the site for him to configure the firewall to allow it.

*crosses fingers*

Hoping the computer clean up and cool off will fix this.

Thank you for all your advice so fast!
Hmm... I'm not sure.

It might just be a minor glitch..
pounder is offline Male
Old 03-21-2009, 05:17 PM   #9
Peace <3 Summer
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Default Re: EVERY ROOM EMPTY!

probaly a glich
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Old 03-21-2009, 05:29 PM   #10
Bulfrogger
Webkinz :)
Frog0bsession is an unknown quantity at this point

Default Re: EVERY ROOM EMPTY!

Woot!

After a good going over on my laptop, an letting it cool down a few min before I tried to log on again.

Everything back where it's supose to be!

That sure turned this lil froggie green. But now I'm happy again.

With the size and amazing growth of Webkinz. I'm sure Ganz has their hands full trying to keep up.

But I already have enough grey hairs.. hehe

*Forum Admin: Please mark this thread Solved!

Thanks again to all that read and posted advice!
Frog0bsession is offline
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